Regional Operations Manager
About the job
- At least 3 years of experience in warehouse operations, distribution, or logistics, such as parcel, fulfillment, or last-mile delivery, including hands-on team management experience.
- Strong understanding of warehouse workflows, including sorting, linehaul, and last-mile operations.
- Comfort working in a fast-paced startup environment and willingness to take a hands-on role in operations.
- Ability to use data and key performance indicators to drive decision-making.
- Proficiency in English.
- Willingness to relocate within the United States as required.
- Oversee and manage Delivery Service Providers and sorting center operations to ensure compliance with company standards and performance metrics.
- Implement and enforce Occupational Safety and Health Administration safety standards, including regular safety drills and compliance audits.
- Maintain accurate warehouse operations records and generate periodic reports on operational performance and compliance.
- Develop, implement, and continuously monitor quality control and quality assurance processes.
- Analyze operational performance data to drive continuous improvement and optimization across processes.
- Coordinate cross-border logistics between China and international markets to ensure timely and efficient delivery.
- Manage budgets, control costs, and monitor key performance indicators for warehouse and delivery operations.
- Lead daily operational meetings and conduct team performance evaluations.
- Recruit, onboard, and manage relationships with Delivery Service Provider partners.
- Design and implement training programs to improve service quality and operational efficiency.
- Oversee regional fleet operations, including task allocation, cost efficiency, and vehicle utilization optimization.
- Manage in-house and outsourced fleet resources to maximize capacity and efficiency.
- Optimize pickup models, logistics processes, and resource planning strategies.
- Collaborate with internal teams and external partners to ensure smooth, aligned operations.
- Handle daily operational issues and respond promptly to emergencies or unexpected situations.
- Experience in cross-border logistics, parcel networks, third-party logistics, or e-commerce fulfillment.
- Ability to work in a cross-border U.S.–China environment.
About the company
SwiftX provides express delivery services for the U.S. e-commerce market, using a network of global logistics partners to move packages quickly, reliably, and at lower costs. How it works: e-commerce businesses pay SwiftX service fees for expedited shipping; SwiftX coordinates with its partner carriers to pick up, route, and deliver packages to customers, tightening delivery times and expanding reach through its logistics network. How it differs: instead of relying on a single carrier, SwiftX leverages a broad partner network to optimize routes, improve speed, and control costs, aiming to raise service standards in the express-delivery space. Goal: to become a leading, affordable express delivery option for American online shoppers by delivering faster, more reliable service and expanding market coverage through partnerships.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Eastvale, California
Founded
2025
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Simplify's Take
What believers are saying
- Castle Placement reported SwiftX raised venture funding from Hike Capital on July 9, 2026.
- SwiftX’s website still accepts tracking numbers and shows live shipment updates on August 2, 2026.
- AfterShip reviews in February 2026 include on-time, early, friendly, well-protected deliveries.
What critics are saying
- BBB shows a 1.14/5 rating from 14 reviews, updated February 7, 2026.
- Trustpilot reviews allege wrong-address drops, missing packages, and unreachable support.
- If delivery accuracy stays broken, merchants defect and SwiftX’s carrier network collapses.
What makes SwiftX unique
- Founded May 2025, SwiftX targets U.S. e-commerce express delivery with cross-border logistics.
- SwiftX’s driver app added rollback, address alerts, and historical delivery photos on June 21, 2026.
- LinkedIn lists 201-500 employees and a Houston, TX presence as of September 1, 2026.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- 401(k) Company Match