Full-Time

Director of Customer Success

North America

Confirmed live in the last 24 hours

Zowie

Zowie


Senior, Expert

Remote in USA

Required Skills
Communications
Customer Service
Requirements
  • 7+ years of professional experience working in Customer Success in the Saas industry.
  • 3+ years of experience in managing a Customer Success team
  • Experience in working within e-commerce and customer service sphere
  • Exceptional verbal and written communication skills in English
  • Track record of building successful customer relationships
  • Data-driven, analytical approach backed by strong digital technical skills
  • Operational and results-driven mindset with a high degree of ownership
Responsibilities
  • Strategic Portfolio Ownership
  • Strategic Planning and Execution
  • Identifying Upsell Opportunities
  • Building Strong Customer Relationships
  • Regular Customer Meetings
  • Reporting and Analysis
  • Be an industry expert
  • Leadership and Mentorship

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A