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Octopus Energy

Supplies 100% renewable electricity and gas

Domestic Surveyor

Architecture & Civil EngineeringPosted on Nov 9
Full-timeTruro, UK£29.7k

About the Job

Requirements

  • Experience communicating effectively with customers, ideally in a face-to-face domestic environment.
  • Experience talking to customers about work in their homes, ideally with a background in measuring and sizing equipment.
  • Good information technology and technology skills are required.
  • A full clean driving licence with no more than 6 points is required.

Responsibilities

  • Visit customers in their homes and complete surveys to assess suitability for solar photovoltaic systems, heat pumps, loft and cavity wall insulation, or complete an Energy Performance Certificate.
  • Capture multiple data points, including measurements, to complete a heat loss calculation and produce a quote.
  • Ensure all correct information is captured to inform the design and installation of a low-carbon heating system.
  • Explain the survey process to customers and advocate for the technology.
  • Communicate with customers during each visit and help motivate them to upgrade their homes.
  • Adapt to changes in a fast-paced environment.

Desired Qualifications

  • Previous experience within an MCS-accredited organisation or assessing properties for energy-efficiency or insulation measures; Domestic Energy Assessor or Retrofit Assessor qualification is highly desirable but not essential.
  • Experience with technologies such as heat pumps, solar photovoltaic systems, battery storage, and electrical equipment.
  • Some mechanical or electrical experience is preferred but not essential.

About the Company

Octopus Energy

Supplies 100% renewable electricity and gas

Octopus Energy provides 100% renewable electricity and gas to homes and businesses and also offers related services like EV leasing, heat pumps, and smart home tech. Its Kraken platform is an in-house, end-to-end energy operating system that automates billing, customer service, and grid management using AI to balance supply and demand and enable smart tariffs; it is licensed to other suppliers and manages millions of accounts, with a plan to spin it off. The company differentiates itself through transparent pricing, strong customer service, and a scalable, cloud-based technology stack that supports a flexible, decarbonized grid. Its goal is to decarbonize energy use globally by expanding access to renewable energy, improving pricing, and offering services that optimize energy use like demand response and EV charging.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$2.9B
Headquarters
London, United Kingdom
Founded
2016

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