Operations Manager

• Strong expertise in multi-specialty surgical coding, auditing, and payment integrity processes. 
• In-depth knowledge of ICD-10-CM, CPT, HCPCS, modifier usage, and payer-specific coding guidelines. 
• Comprehensive understanding of CMS, Medicare, Medicaid, LCDs, NCDs, commercial payer policies, and reimbursement methodologies. 
• Proficiency in coding software, auditing tools, and Electronic Health Record (EHR) systems. 
• Strong analytical and problem-solving abilities with a focus on identifying coding discrepancies and implementing process improvements. 
• Excellent leadership, coaching, and team management skills. 
• Effective communication and stakeholder management skills with the ability to collaborate across departments. 
• High attention to detail and commitment to coding accuracy, compliance, and quality standards. 
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment. 
• Sound knowledge of healthcare regulations, including HIPAA, HITECH, and industry compliance requirements. 

Experience:

• CPC+ 7 years' experience in DRG coding area

• Auditing and denial management experience (Optional)

• Extensive experience in medical coding, with a focus on surgery coding and strong knowledge of CPT, ICD-10-CM, and HCPCS coding systems.

  Qualification:

• Bachelor’s degree in clinical or healthcare information management or a related field. Relevant certifications (e.g. CCS, CPC, CPMA) are mandatory.

  Communication Skill: 

• Strong written (documentation) and oral communication skills

  Working Hours:

• 40 hours per week as Full-time employee

• Shift time: 8:00 PM IST - 5:00 PM IST

• Weekends Off

  Telecommuter/Internet requirements, if applicable:

• High Speed internet connection at home, must be broadband

• Must understand and adhere with telecommuter policy.

• Lead and manage a team of medical coding specialists, ensuring accurate and timely auditing of multi-specialty surgical claims. 
• Provide coaching, training, and mentorship to enhance team performance and foster a collaborative work environment. 
• Oversee coding workflows, assign priorities, and ensure productivity, quality, and turnaround time targets are consistently achieved. 
• Stay current with coding guideline updates, payer policies, regulatory changes, and industry best practices, and communicate relevant updates to the team. 
• Conduct regular coding audits and quality reviews to ensure compliance with coding standards, documentation requirements, and organizational policies. 
• Collaborate with cross-functional teams, including Analytics, Repricing, Quality, and Compliance, to optimize coding operations and resolve coding-related issues. 
• Monitor and analyze key performance indicators (KPIs), identify performance gaps, and implement continuous improvement initiatives. 
• Apply payment integrity principles to identify coding inaccuracies, documentation deficiencies, billing errors, and revenue optimization opportunities. 
• Serve as the subject matter expert (SME) for multi-specialty surgical coding and payment integrity, providing guidance to internal stakeholders and supporting accurate documentation and coding practices. 
• Ensure compliance with healthcare regulations, including HIPAA, HITECH, CMS, Medicare, and commercial payer requirements.