Field Service Engineer - Proton Therapy

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Varian Proton Therapy Field Service Engineers provide highly visible customer support with a customer site dedicated team and is responsible for the overall on-site operation, maintenance and performance of the Proton Therapy System. As a Floating Field Service Engineer, you will provide support to multiple sites as needed with the New York, NY site as your primary work location.

Varian Proton Therapy Systems utilize the following subsystems:

• High Vacuum

• Cryogenics and Superconducting Magnets

• High Voltage applications, AC and DC

• RF Power Delivery System

• X-ray with Computed Tomography

• Industrial Robots and Motion Control

• Industrial PLC Controls

• Radiation Dosimetry

Responsibilities for this position include:

• Maintain a high degree of professional knowledge and safety consciousness according to Varian/SHS guidelines to perform activities under the safest working conditions.

• Provide highly visible customer support including assisting our customer in the operation of the system.

• Serve as a company liaison with the customer on technical and/or administrative matters.

• Perform all operational quality checks including planned maintenance in a timely manner.

• Providing accurate, detailed and concise field service reports

• Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.

• Complete mandatory training assignments and certifications on time to maintain FDA compliance.

• Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.

• Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.

• Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.

  • These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainings (provided by Varian)

• This Position requires you to be available on a short notice to travel to other Proton Therapy sites and work on one of the following types of shifts, depending on the location

  • 1st, 2nd or 3rd, 8 hrs./day

  • Compressed Work Schedule, 10 or 12 hrs./day or night, 3 or 4 days/nights per week

  • Rotating Weekends

• Up to 85% Travel can be expected

Minimum Required Skills and Knowledge

• Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry

• Must be able to occasionally work at heights above 20 feet or in cramped spaces

• Fluency in English, both written and spoken

• Must have a customer focused attitude

• Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies

• All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling:

  • Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives

  • Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering

Other Desired Skills and Knowledge

• Fluency in German, written and spoken

• Fundamental knowledge of computer and network systems

• Previous experience in either a High Tech industry or Military technical support roles

Note: Candidate must live within close proximity or be willing to relocate to New York, NY. This is an on-site position that requires onsite work at local customer locations.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

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