Motel One

Budget design hotel chain offering value

Night Audit

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeEdinburgh, UKNo salary listedIn-person

About the Job

Requirements

Have completed an apprenticeship in the hotel trade, have professional experience in the hotel or catering industry, or be looking for a career change.
Have a strong sense of quality and service, hosting skills, and an interest in the hotel industry.
Have a solid command of English.
Be willing to assist across departments.

Responsibilities

Assist guests at the front desk from check-in through departure, including supporting early-rising and late-night guests.
Prepare daily closing balances.
Provide customer service.
Handle cash transactions and cashing up.
Process booking requests.
Perform night audit duties.
Prepare for breakfast service.
Conduct building security checks.
Assist with bar service.

Job Description

Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

Preparing daily closing balances
Deliver great customer service
Cash transactions and cashing up
Processing booking requests
Night Audit
Preparing for breakfast
Building security checks
Assisting with bar service

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
Be open, communicative and confident and have a solid command of English
Be a team player and willing to provide assistance across departments – we achieve our results together

Additional Information

About the Company

Motel One

Budget design hotel chain offering value

Motel One runs a network of budget design hotels in Europe. It offers a high-quality, consistently designed hotel experience at an attractive price, focusing on strong locations and efficient service to deliver a reliable value-for-money stay. The product works through standardized, well-designed rooms and public areas that emphasize comfort and simplicity, backed by dependable operations and location strategy. What sets Motel One apart is its combination of affordable rates with thoughtful design and a strong emphasis on staff and guest satisfaction, along with clear career and development opportunities for employees. The company’s goal is to expand across European markets while maintaining high occupancy, award-winning guest experiences, and motivated staff, supported by partners and internal growth initiatives.

Company size: 1,001-5,000
Company stage: Private
Total funding: Not listed
Headquarters: Munich, Germany
Founded: 1999

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