Client Director - Strategic Accounts

ABOUT ODAIA

ODAIA noun o·da·ia | 'oh-day-yeah

An Ancient Greek word referring to "ōdē," the word for song and the root of melody, harmony, and orchestra. We chose it deliberately: the best commercial intelligence doesn't just inform it orchestrates.

To learn more visit odaia.ai

ODAIA delivers AI-powered commercial intelligence for life sciences – unifying data, accelerating results, and helping commercial teams deepen engagement to enhance care for providers and patients. ODAIA’s SaaS platform transforms complex data into predictive, personalized insights, enabling commercial leaders to understand their customers, anticipate prescribing behaviors, and make the informed, strategic decisions that bring therapies to patients faster.

OUR MISSION

Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI.

WHAT’S ON OFFER

For 30 years, the Life Sciences industry has relied on a static analytic, consultant-led model for sales and marketing effectiveness. This approach relies on “point-in-time” snapshots that start decaying the moment they are delivered, leading to billions in wasted spend on the wrong HCPs and missed patient windows. At ODAIA, we are making this antiquated model obsolete. We are evolving our Go-To-Market (GTM) motion into a consultative, outcome-driven model, shifting from a transactional SaaS vendor to a Transformation Partner.

Reporting to the Managing Principal, the Client Director is responsible for driving new business growth and expanding strategic partnerships across mid-market and enterprise pharma organizations. At ODAIA, we are moving beyond traditional SaaS. This role requires you to lead with a consultative, insight-driven approach – partnering closely with clients to understand their commercial strategy, challenge conventional thinking, and architect solutions that materially transform performance.

You will own the full sales lifecycle while operating within a high-performance pod structure built on shared accountability and collective success. You are a proven seller who combines the discipline of enterprise sales execution with the curiosity and commercial instincts of an account strategist – someone who knows that the best deals are built on trust, insight, and measurable outcomes.

WHAT YOU WILL DO

Strategic Client Engagement

• Confidently challenge the status quo and help clients rethink how data and insights can unlock commercial performance
• Lead consultative discovery conversations that uncover strategic challenges across commercial, insights, and field organizations
• Serve as a trusted advisor, developing a deep understanding of client objectives and articulating how ODAIA solutions drive measurable business outcomes
• Build and nurture strong executive-level relationships with decision makers across Director, VP, and C-suite levels

Enterprise Sales & Business Development

• Expand new business across assigned segments with a focus on mid-sized to enterprise Life Sciences organizations
• Support the full enterprise sales cycle, including prospecting, qualification, solution positioning, proposal development, and closing
• Manage complex buying groups and multiple stakeholders within pharmaceutical organizations
• Identify opportunities to expand ODAIA’s presence across new brands, therapeutic areas, and commercial teams

Value-Driven Solution Development

• Partner with Product, Solutions Architecture, and Marketing teams to co-create compelling, value-driven proposals and demonstrations
• Translate complex analytics, predictive modeling, and Next Best Action capabilities into clear commercial impact for clients
• Help clients envision how AI-powered insights can improve field effectiveness, omnichannel strategy, and commercial execution

Cross-Functional Collaboration

• Collaborate with internal stakeholders across Implementation, Business Acceleration, and Product to ensure smooth onboarding and long-term client success
• Represent the voice of the customer internally to help inform product evolution and market positioning
• Maintain alignment between internal teams and client stakeholders throughout the early stages of the customer lifecycle

Pipeline & Forecast Management

• Maintain accurate pipeline management, forecasting, and CRM discipline (e.g., Salesforce)
• Ensure strong pipeline health through proactive opportunity development and account engagement
• Contribute to overall revenue growth through strategic deal execution and account expansion

WHAT YOU BRING

• 5+ years of SaaS or technology sales experience with a track record of exceeding quota and driving revenue growth within the commercial pharma landscape
• Proven ability to engage with senior executives and influence buying decisions across complex, multi-stakeholder organizations
• Strong consultative selling skills with experience in value-based discussions and long sales cycles
• Excellent communication (written and verbal), negotiation, and presentation skills
• Experience using CRM and sales engagement tools to manage pipeline and reporting
• Self-starter mentality with strong organizational skills and a passion for building client relationships

WHAT WE OFFER

Values-Based Culture

• Ignite Innovation, Own It, and Stand Together

AI-Native Environment

• At ODAIA, we don’t just deliver AI – we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI

Comprehensive Rewards

• Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off

Remote-First Flexibility

• WFH flexibility with intentional, high-value in-person collaboration and socials

LOCATION & BUSINESS TRAVEL

ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.

This role requires travel within the US and Canada to support strategic customer meetings, industry conferences, and internal meetings and offsites.

EMPLOYMENT VERIFICATION

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

JOB PROCESS & INTERVIEW DISCLOSURE

ODAIA does use artificial intelligence (AI) to review applications, filter and analyze resumes.

Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S.

We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview, in accordance with applicable employment laws.

Compensation is discussed with candidates early in the interview process to ensure alignment. Final compensation is determined through a comprehensive review of the successful candidate’s unique skill set, specialized experience, certifications and other relevant considerations and is based on current market data and internal pay and equity frameworks and structures. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above.

Position Status: This is a newly created position and not related to an existing position vacancy or departure.

DIVERSITY, EQUITY & INCLUSION

ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.

ACCOMMODATIONS AND ACCESSIBILITY

Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at [email protected].