Full-Time
Nordstrom Counter Manager
Posted on 7/23/2024
Charlotte Tilbury
1,001-5,000 employees
Luxury skincare, makeup, and fragrance products
Junior, Mid
Houston, TX, USA
- 2+ years of experience in retail sales or beauty industry, with a proven track record of meeting or exceeding sales targets
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills to build relationships with customers and colleagues
- Passion for beauty, with a deep understanding of makeup application techniques and skincare
- Knowledge of the beauty industry, trends, and competitor landscape
- Ability to thrive in a fast-paced, dynamic environment
- Flexibility with schedule, including weekends and holidays, as required
- Demonstrated ability to multitask and prioritize effectively to meet deadlines
- Subject to Nordstrom Policies and Benefits
- Manage the day-to-day operations of the Charlotte Tilbury counter at Nordstrom, ensuring a seamless and exceptional customer experience
- Lead and motivate a team of beauty advisors, providing guidance and support to achieve sales targets and deliver exceptional customer service
- Develop and maintain strong relationships with Nordstrom management and staff, collaborating on promotional strategies and driving sales initiatives
- Conduct regular training sessions to educate beauty advisors on product knowledge, brand heritage, and the art of makeup application
- Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to maximize productivity and sales growth
- Plan and execute special events and promotions to drive traffic and increase brand awareness
- Maintain visual merchandising standards to showcase the Charlotte Tilbury brand and create an enticing shopping environment for customers
Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through a direct-to-consumer model via its website and also partners with major department stores for retail sales. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on innovative product formulations and strong celebrity endorsements. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.
Company Stage
Acquired
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
N/A
6 month growth
↑ 8%1 year growth
↑ 17%2 year growth
↑ 41%
Simplify's Take
What believers are saying
- The launch of the Neuroscents Collection showcases Charlotte Tilbury's commitment to innovation and staying ahead in the luxury beauty market.
- New store openings in key locations like east London and Glasgow indicate strong growth and expansion potential.
- Strategic partnerships, such as with F1 ACADEMY, enhance brand visibility and open new marketing avenues.
What critics are saying
- The competitive luxury beauty market requires continuous innovation to maintain market share against established brands like Estée Lauder and Dior.
- Expanding physical retail presence involves significant investment and operational risks, especially in uncertain economic climates.
What makes Charlotte Tilbury unique
- Charlotte Tilbury stands out with its innovative product formulations and celebrity endorsements, setting it apart from other luxury beauty brands.
- The company's strong online presence and direct-to-consumer model, combined with retail partnerships, provide a diversified revenue stream.
- Personalized services such as virtual consultations and in-store appointments enhance customer engagement and satisfaction, distinguishing it from competitors.