United Water Restoration Group of So. FL., Inc.

United Water Restoration Group of So. FL., Inc.

Chief of Staff & Strategic Operations

Full-Time
$55k - $80k/yr
Junior, Mid
Naples, FL, USA
Remote

Travel throughout South Florida is required for meetings, client visits, project walkthroughs, and market-development activities.

About the job

Requirements
  • One to five years of professional experience is preferred.
  • Exceptional work ethic and willingness to take on hands-on work.
  • Strong organization and attention to detail.
  • Strong relationship-building judgment and ability to represent the company professionally in new environments.
  • Strong written and verbal communication skills.
  • Ability to interact comfortably with executives, customers, subcontractors, referral partners, trade partners, and field personnel.
  • Proficiency with Microsoft Office and Google Workspace.
  • Comfort using customer relationship management and internal systems to document interactions, track commitments, and maintain visibility into follow-up.
  • Willingness to travel throughout South Florida for meetings, client visits, project walkthroughs, and market-development activities.
Responsibilities
  • Identify and advance strategic growth opportunities across priority markets and customer segments.
  • Build target lists of property owners, property managers, municipalities, healthcare systems, schools, hospitality groups, referral partners, trade partners, and commercial clients.
  • Support outreach and follow-up with prospective clients, referral sources, and strategic partners.
  • Register the company with large corporations, government agencies, and institutional clients while maintaining organized records of contacts, opportunities, and next steps.
  • Evaluate incoming bid, partnership, and market opportunities and help determine which are worth pursuing.
  • Attend job walks, pre-bid meetings, industry events, networking opportunities, customer meetings, project walkthroughs, and other client-facing meetings as a company representative.
  • Assist with client communications, follow-up, relationship development, and next-step coordination.
  • Help resolve customer issues and ensure exceptional service.
  • Follow active projects from start to finish while coordinating with operations.
  • Source, interview, and recruit employees.
  • Coordinate hiring efforts across the business.
  • Assist with onboarding and organizational development.
  • Recruit and qualify new subcontractors throughout Florida.
  • Expand and strengthen the subcontractor network.
  • Negotiate pricing and service agreements.
  • Build long-term vendor relationships.
  • Assist with Accounts Receivable initiatives for the sister company.
  • Support collections and customer follow-up.
  • Help prepare operational and financial reporting.
  • Coordinate special administrative and strategic projects.
  • Share commercial opportunities across Air Force HVAC and United Water Restoration Group.
  • Coordinate cross-selling efforts across both businesses.
  • Improve customer follow-up and client experience.
  • Develop strategic partnerships across both businesses.
Desired Qualifications
  • Construction or mitigation experience is not required.
  • Interest in a long-term career in business leadership, entrepreneurship, operations, or executive work.

About the company

United Water Restoration Group of So. FL., Inc.

United Water Restoration Group of So. FL., Inc.

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