Information Systems Technician 1 - Business Services Office
$5.4k - $10.3k/mo
Entry
Springfield, IL, USA
In PersonIllinois residency is preferred in the hiring and selection process.
Software EngineeringBackend Engineering
No H1B Sponsorship
About the job
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field, or 1.5 years of technical systems and programming experience, or an equivalent combination of education and experience.
- Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation.
- Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services.
- Requires elementary knowledge of accounting and statistical theories, methods and practices.
- Requires working knowledge of devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer.
- Requires working knowledge of the principles and techniques of computer system documentation.
- Requires the ability to participate effectively in and benefit from formal and in-service training programs.
- Requires the ability to analyze data logically.
- Requires the ability to maintain satisfactory working relationships with others.
- Requires the ability to follow oral and/or written instructions and carry out routine operations, once established, without further instructions.
- Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users or customers.
- Requires awareness of and adherence to organizational standards for security, privacy, and ethics.
- Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
- Requires the ability to lift and carry up to 50 pounds.
- Applicants must be authorized to work in the United States.
Responsibilities
- Supports the design, development, and maintenance of enterprise integrations using MuleSoft, API-led connectivity, Java, and related technologies.
- Assists in building REST APIs, data transformations, orchestration flows, and integration pipelines.
- Follows established architecture patterns, security guidelines, and integration standards.
- Helps troubleshoot issues, perform basic performance checks, and participate in root-cause analysis under guidance from senior team members.
- Completes assigned integration development tasks and contributes to shared project work.
- Participates in code reviews, follows best practices, and learns from senior engineers.
- Investigates production integration issues and works with application and infrastructure teams to assist in resolving problems.
- Monitors integrations for basic health indicators such as connectivity, errors, and performance alerts.
- Supports routine maintenance activities to ensure systems remain reliable and available.
- Works with architects, data teams, application developers, quality assurance, and business analysts to understand integration requirements.
- Translates requirements into simple technical tasks with guidance from senior engineers.
- Communicates progress and potential issues to team leaders and project stakeholders.
- Maintains accurate documentation for APIs, integration designs, and support procedures.
- Follows organizational development standards and helps identify small improvements in tools, processes, or integration workflows.
- Participates in modernization efforts and learns new technologies related to enterprise APIs, messaging, and integration platforms.
- Performs other duties as required or assigned.
About the company
The Illinois Secretary of State is a constitutional office that keeps official state records and the state seal, and it runs about 20 departments with roughly 4,000 employees. It maintains Capitol Complex buildings, oversees the state library network, preserves historic documents, and provides services like driver licensing, vehicle registration, and license plates. It differs from others by combining recordkeeping, branding (the state seal), licensing, libraries, archives, and public safety education in one statewide office. Its goal is to serve residents by keeping important records, issuing IDs and vehicle documents, supporting libraries and archives, and offering safety education and public services.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Stamford, Connecticut
Founded
N/A
Get referred to Illinois Secretary of State
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Simplify's Take
What believers are saying
- Des Plaines and Aledo openings show demand for faster, localized service delivery.
- IRIS gives every Illinois resident free research databases, strengthening public value and political support.
- Online appointments and expanded digital services reduce counter congestion and improve throughput.
What critics are saying
- May 2026 Auditor General findings included a material weakness and seven repeated deficiencies.
- FMCSA's February 2026 preliminary determination flagged 29 credentialing records lacking required verification evidence.
- Giannoulias's 2026 Chicago mayor bid distracts leadership and elevates reputational risk before reelection.
What makes Illinois Secretary of State unique
- Alexi Giannoulias pushed appointment-only, cross-trained DMVs like Des Plaines in April 2026.
- Illinois Secretary of State expanded resident access with IRIS and 50 EBSCO databases in June 2026.
- The office combines licensing, vehicle services, libraries, and records under one statewide brand.
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Benefits
- Conference Attendance Budget