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Zwiesel Fortessa

High-quality glassware, tableware, and cutlery

Supply Chain Planner

Supply Chain ManagementPosted on Nov 13
Full-timeAshburn, VA, USA

About the Job

Requirements

  • A bachelor's degree is required; a degree in Supply Chain Management, Business, Operations, Logistics, or a related field is preferred.
  • Three to five years of relevant experience in supply planning, inventory management, or operational analysis, ideally in consumer goods or manufacturing environments.
  • Demonstrated success executing purchase orders, managing vendor relationships, and optimizing inventory positions in a global supply setting.
  • Strong organizational and supply planning skills with exceptional attention to detail and accuracy.
  • Ability to communicate clearly and concisely in writing and verbally across departments, cultures, and time zones.
  • Cultural awareness and ability to collaborate effectively in a diverse, global workforce.
  • Proficiency in Microsoft Office, advanced expertise in Excel, and experience with data analysis tools.
  • Skill with ERP and supply chain management systems such as SAP, Oracle, or NetSuite.
  • Comfort navigating demand planning, inventory management, or supply planning software.
  • Ability to work beyond standard hours during critical purchasing or planning cycles; reasonable accommodations apply.
  • Ability to lift and handle product or packaging samples up to 40 pounds as needed for supply planning reviews and quality checks, with or without reasonable accommodation.

Responsibilities

  • Manage global production schedules, order cycles, inventory levels, and supplier lead times within open-to-buy financial guidelines.
  • Maintain accurate supply plans aligned with demand forecasts, product launches, and leadership objectives.
  • Monitor supply metrics, including order fill rate, lead times, and supplier performance, and take proactive action when targets are at risk.
  • Partner with Product, Sales, Finance, and Operations to analyze future volume requirements and production constraints, then time and release replenishment orders to optimize inventory and maintain supply.
  • Resolve conflicts between demand projections and supply capabilities through communication and collaboration aligned with company goals.
  • Identify supply chain risks, including delays, capacity issues, and supplier performance shortfalls, and promptly escalate them to leadership and cross-functional stakeholders with actionable recommendations.
  • Serve as the primary point of contact for overseas manufacturers and sustain partnerships that meet quality, delivery, and service standards.
  • Maintain understanding of product and vendor specifications and purchased goods and services to ensure order accuracy and compliance with requirements.
  • Communicate with Product, Vendor Compliance, Finance, and Operations teams across diverse cultural and business environments and global time zones.
  • Conduct regular supplier reviews, identify improvement opportunities, and implement corrective actions with internal and external partners.
  • Analyze supply chain and forecast data to identify risks, bottlenecks, and process gaps, and develop solutions to improve reliability, cost-effectiveness, and financial planning.
  • Document supply planning activities, transactions, and vendor communications accurately and on time while maintaining systems data integrity and regulatory compliance.
  • Prepare and present KPIs and insights for leadership to support financially responsible, data-driven decisions.
  • Lead and implement process enhancements using industry best practices and technology to improve efficiency, agility, cost control, and continuous improvement across supply planning.

Desired Qualifications

  • Experience in consumer goods or manufacturing environments.
  • Experience with business intelligence or reporting systems.
  • Familiarity with collaborative tools such as Smartsheet, Teams, or Asana for cross-functional project tracking and updates.

About the Company

Zwiesel Fortessa

High-quality glassware, tableware, and cutlery

Zwiesel Fortessa delivers high-quality glassware, tableware, and cutlery across the Americas, serving hospitality brands and homes with products rooted in over 150 years of German-American glassmaking and more than 30 years of tabletop know-how. Its glasses, plates, and flatware are designed for everyday dining and commercial foodservice, combining durability and style to support moments of dining, entertaining, and celebration. What sets the company apart is its deep heritage and cross-continental craftsmanship, its broad portfolio, and its established trust with leading hotels (trusted by over 88 percent of 4–5-star hotels in the US, Canada, and Mexico) and retailers. The goal is to help customers stand out and thrive by turning ordinary meals into memorable experiences through well-made, reliable table solutions.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Ashburn, VA
Founded
1993

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