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Eaton

Power management leader for electrical systems

Field Service Technician Notlichtsysteme

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeUlm, Germany

About the Job

Requirements

  • Completed vocational training in electrical engineering with work experience.
  • Up to three years of service or professional experience in installation trades.
  • Familiarity with PCs and common office software.
  • Good written and spoken German and English.
  • Flexibility and willingness to travel up to 75%.
  • Independently implement delegated tasks or projects.
  • Work independently and take responsibility while thinking with a customer orientation.
  • Work effectively as part of a team and present a customer-oriented manner.

Responsibilities

  • Provide intensive customer service at customer sites and maintain existing customer relationships.
  • Repair and modify systems, perform maintenance, program emergency-lighting systems, and instruct customers in their use.
  • Train customer personnel at customer sites or construction sites.
  • Acquire maintenance contracts.
  • Independently coordinate appointments and plan and manage maintenance and repair orders in coordination with customers and the internal service team.
  • Answer customer technical inquiries.
  • Advise customers on emergency-lighting solutions in cooperation with field sales.
  • Advise customers on DIN and VDE regulations and answer questions about those regulations.
  • Help develop technical solutions in cooperation with customers, field sales, and the customer-service headquarters.
  • Assist field sales in resolving technical problems.
  • Ensure compliance with safety regulations and contribute to correcting safety deficiencies.
  • Provide technical instruction to customers, including instruction and programming of emergency-lighting systems and explanations of product functions.

Desired Qualifications

  • Further training as a master craftsperson or electrical engineering technician is optimal.

About the Company

Eaton

Power management leader for electrical systems

Eaton designs and sells electrical power management products and services for data centers, utilities, aerospace, and other industries. It provides hardware like switches, circuit breakers, transformers, and distribution equipment, plus software and services to monitor, protect, and optimize power flow from generation to end use. It combines an end-to-end power management portfolio with a long history of acquisitions to be a broad, globally integrated provider. Its goal is to enable reliable, efficient, and safe electrification across industries by improving energy management and resilience.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1911

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