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CACI

Provides government contracting technology and services

Operations Monitor

IT OperationsUpdated on Nov 11
Full-timeAurora, CO, USA$63.3k - $129.7k

About the Job

Requirements

  • An active TS/SCI security clearance with polygraph is required.
  • Ability to work 12-hour rotating shifts, including days, nights, weekends, and holidays, supporting a 24x7 mission.
  • Experience supporting operations, a watch floor, intelligence operations, or a similar operational environment.
  • Strong written and verbal communication skills.
  • Ability to monitor multiple information sources while maintaining attention to detail.
  • Experience documenting operational events and maintaining accurate logs.
  • Ability to prioritize competing operational requirements in a dynamic mission environment.
  • Proficiency with Microsoft Office applications, including Outlook and PowerPoint.
  • Ability to follow established operational procedures while exercising sound judgment during mission events.

Responsibilities

  • Monitor operational systems and mission status in a 24x7 operations environment.
  • Continuously observe system health and identify operational anomalies or abnormal conditions.
  • Notify appropriate Government personnel and technical support teams when issues are identified.
  • Perform basic operational troubleshooting according to established procedures before escalating issues when appropriate.
  • Document operational events, incidents, and system status in designated reporting and tracking systems.
  • Maintain accurate operational logs and shift turnover documentation.
  • Brief Government customers on system status, operational impacts, and ongoing events as required.
  • Coordinate with internal support teams to ensure timely awareness of mission-impacting events.
  • Escalate incidents according to established operational procedures and reporting timelines.
  • Maintain situational awareness across multiple operational systems simultaneously.
  • Use Microsoft Office applications, including Outlook and PowerPoint, along with Government-provided monitoring and reporting tools.
  • Follow established Standard Operating Procedures, checklists, and reporting requirements.
  • Support mission continuity through effective communication during shift turnovers.
  • Maintain security requirements while operating in a classified environment.

Desired Qualifications

  • Two or more years of experience supporting Government or Department of Defense operational missions.
  • Previous experience in a 24x7 operations center, watch floor, command center, or enterprise operations environment.
  • Experience supporting multi-intelligence disciplines such as signals intelligence or geospatial intelligence.
  • Familiarity with operational monitoring or enterprise monitoring tools.
  • Prior military, intelligence community, or signal operations experience.
  • Experience providing operational briefings to Government customers or senior leadership.
  • Ability to rapidly assess operational events.

About the Company

CACI

Provides government contracting technology and services

CACI International Inc. provides technology and professional services to U.S. government clients, focusing on national security and modernization. It earns most of its revenue through long-term government contracts that fund engineering, intelligence, logistics, cybersecurity, data analytics, and IT solutions for defense, intelligence, and federal civilian agencies. Its products and services work by delivering specialized technical expertise, secure systems, and mission-support capabilities that help agencies run operations more efficiently and securely. CACI differentiates itself through its deep domain knowledge in national security, a proven track record of delivering high-quality, reliable solutions, and a skilled workforce that can execute complex, long-duration contracts. The company’s goal is to be a trusted partner for government modernization needs by providing advanced technology solutions and mission support that enhance national security and operational effectiveness.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1962

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