Full-Time

Operations Director

Posted on 8/15/2025

NBCUniversal

NBCUniversal

10,001+ employees

Produces TV, film, and streaming content

No salary listed

Watford, UK

In Person

Category
Operations & Logistics (8)
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Requirements
  • Bachelor’s degree or equivalent in Business Administration, Operations Management, Supply Chain, or a related field.
  • Extensive experience in warehouse operations management, ideally in the equipment rental, film and television production, or entertainment equipment industry would be an advantage.
  • Strong leadership and team management skills with a proven ability to build and motivate high-performing teams.
  • Experience with inventory management systems and logistics software.
  • Exceptional problem-solving and decision-making abilities.
  • Excellent organisational and multitasking skills in a fast-paced environment.
  • Strong communication and interpersonal skills to collaborate with cross-functional teams and external partners.
  • Knowledge of film industry standards and safety regulations related to lighting equipment is a plus.
Responsibilities
  • Oversee daily operations, ensuring smooth execution of equipment rentals, maintenance, and returns across all lighting and rigging departments.
  • Develop and implement operational strategies to improve efficiencies, reduce costs, and enhance customer satisfaction.
  • Implement processes to monitor staffing levels dependent upon business needs.
  • Explore metrics and processes and identify areas of improvement.
  • Develop and report out on top financial and operational KPIs to support all business units.
  • Responsible for ensuring that all Environmental, Health, and Safety (EHS) policies and procedures are effectively implemented and adhered to across warehouse operations, ensuring compliance with UK health and safety regulations, conducting regular risk assessments, and driving continuous improvements in workplace safety.
  • Oversee the transport fleet, ensuring efficient, cost effective and compliant logistics operations, with the Transport Manager reporting directly to you.
  • Lead, mentor, and develop a team of operations staff, including warehouse, logistics, and administrative personnel.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Oversee hiring, training, and performance management of the operations team.
  • Assist with personnel issues within the department, approval for overtime, timekeeping, holiday requests, disciplinary actions, and other related issues within the department.
  • Instill, encourage, and motivate an attitude of complete professionalism and exceptional customer service.
  • Implement and maintain robust inventory management systems to track equipment availability, usage, and maintenance schedules.
  • Monitor equipment utilisation rates and identify opportunities for expansion or divestment of assets.
  • Ensure compliance with health and safety regulations and company policies regarding equipment handling.
  • Support the overall capital and expendable procurement processes across Lighting, Rigging and Transportation.
  • Collaborate with senior leadership to align operational goals with business objectives.
  • Identify and implement new technologies, systems, or processes to support scalability and efficiency.
  • Analyse operational data and generate reports to inform decision-making and identify areas for improvement.
  • Establish KPIs to measure operational performance and ensure targets are met.
  • Partner with the Account Manager customer service teams to ensure client satisfaction through timely and accurate delivery of equipment.
  • Address and resolve operational issues or customer complaints promptly and effectively.

NBCUniversal operates as a global media and entertainment powerhouse with a portfolio spanning television, film, streaming, theme parks, and news under Comcast. It creates and distributes content across multiple platforms, including NBC for primetime and daytime TV, Telemundo for Spanish-language programming, NBC News for global coverage, film releases, streaming services, and park experiences at Universal Orlando and other properties. Revenue comes from advertising, subscriptions, box office, theme park tickets, and licensing of content to other outlets. The company differentiates itself through a large, cross-platform library and monetization network, plus integrations with Comcast to reach a wide audience. Its goal is to produce and distribute compelling content while growing audience reach and revenue across television, digital, film, streaming, and experiential channels.

Company Size

10,001+

Company Stage

Private

Total Funding

$30.5B

Headquarters

New York City, New York

Founded

1926

Simplify Jobs

Simplify's Take

What believers are saying

  • Bell Media licenses SNL for Fall 2026 simulcast on CTV and Crave.
  • ¡Sí, Coach! trains 100,000 youth coaches ahead of FIFA World Cup 2026.
  • NBC Sports airs OT7 playoffs on NBC and Peacock June 13-14.

What critics are saying

  • Peacock trails Netflix and Disney+ by 50 million subscribers each.
  • Disney's Epic Universe opens 2025, eroding Universal Orlando revenue.
  • Netflix NFL games undercut NBC Sports viewership and ad sales.

What makes NBCUniversal unique

  • NBCUniversal integrates Comcast cable with NBCU content via 2011 DOJ-cleared joint venture.
  • Telemundo FAST channel on Peacock deploys SCTE-35 ads and AI captions via White Peaks.
  • Universal Orlando Resort captures 21.1% U.S. amusement park market share.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation

Hybrid Work Options

Tuition Reimbursement

Company News

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NBC Sports, Overtime announce partnership on OT7 league and Navy All-American Bowl. Keep Watching The TOP Quarterbacks for the 2027 NFL Draft before 2026: Should Arch Manning & Dante Moore be top 2? Watch More NBC Sports announced a partnership with Overtime for programming, distribution, and sales to improve the nation's top high school football properties, including the Navy All-American Bowl and Overtime's cutting-edge OT7 league. With this new partnership, NBC Sports will be the media home of Overtime's OT7 postseason and championship weekend, which will now be presented and promoted in conjunction with the Navy All-American Bowl, NBC Sports' premier annual high school football all-star game that has been televised for over two decades. Overtime and NBC Sports will collaborate to promote OT7's playoff and championship weekend starting this spring. A few highlighted games will air on NBC and Peacock on June 13-14 at 2 p.m. ET. In a distinctive 7v7 format, OT7 is a next-generation football league that highlights the explosive personalities and remarkable athleticism of the nation's top high school football players. The previous college football season featured over 100 league alumni on SEC and Big Ten teams. Many people follow OT7 on social media platforms like YouTube, Instagram, and TikTok, making it very popular and easy for its young, growing fanbase to access. Over 630 NFL players have participated in the Navy All-American Bowl, which has been broadcast on NBC Sports since 2002 and is frequently the most-watched high school athletic event in the nation. Its collaboration with Overtime is a perfect fit, as the two businesses work together to produce original content and sell and distribute assets during the yearly All-American Bowl Week in January. How to follow High School football. High school football fans can now stay updated on scores from around the nation more easily than ever with the Rivals High School Scoreboard. This comprehensive resource provides real-time updates and final scores from across the state, ensuring you never miss a moment. The Rivals High School Scoreboard serves as your primary source for tracking all the high school football excitement, from thrilling finishes to outstanding performances.

RBR
Apr 3rd, 2026
NBC Sports selects Triton for podcast boost.

NBC Sports selects Triton for podcast boost. April 3, 2026 Triton Digital, the digital audio ad tech company acquired by iHeartMedia in 2021, has a new contract in place that gives NBC Sports advanced hosting, monetization, audience measurement, and audience insight tools to support and scale its growing podcast and digital audio portfolio. "We're really excited to work with NBC Sports and support their continued growth in podcasting," said Triton Digital President/CEO John Rosso. "Premium media companies are investing heavily in digital audio, and they need infrastructure they can trust to scale audiences and monetize effectively. Our goal is to make that easier - bringing together hosting, measurement, and monetization in one place so teams can focus on creating great content." As part of the collaboration, NBC Sports will utilize several Triton Digital solutions, including Omny Studio for enterprise podcast hosting and distribution, Triton Ad Platform (TAP) for audio advertising monetization and campaign management, Podcast Metrics (PCM) for IAB-certified podcast measurement and analytics, and Demos+ for audience demographic insights. "Podcasting continues to be an important and growing part of our broader digital audio strategy," said Aileen Sokol, Vice President of Content Partnership Development at NBC Sports. "Working alongside Triton Digital allows us to better understand our growing audiences and deliver reliable, consistent measurements to advertisers."

Awful Announcing
Mar 27th, 2026
Taryn Hatcher lands first on-air role since leaving NBC Sports Philadelphia.

Taryn Hatcher lands first on-air role since leaving NBC Sports Philadelphia. Hatcher turned down a full-time MLB sideline reporter job while managing a health situation Credit: Taryn Hatcher (@tarynhatcher) on Instagram Taryn Hatcher has found her next gig, and it is not one anyone would have predicted. Per the Philadelphia Inquirer, Hatcher has joined The CW as part of its broadcast team covering the Professional Bowlers Association, working alongside former NASCAR lead announcer Rick Allen and former professional bowler Kyle Sherman. She is doing the same kind of in-stadium reporter work she did with the Phillies, including post-victory interviews with bowlers, most recently with Anthony Simonsen after he won the Illinois Classic in Decatur, Illinois, two weeks ago. The PBA season runs through April 26, with The CW airing events on Sundays at 4 p.m. Hatcher told the Inquirer's Rob Tornoe it has been "so much more fun" than she anticipated, calling the opportunity "a perfect fit." That's notable given that she recently revealed on her personal Instagram that she's been dealing with a health situation that has caused her to turn down other roles, including a full-time MLB sideline reporter position with a franchise she declined to name. The health situation is not dire, per Hatcher, but it has been enough to shape which opportunities she has pursued since leaving NBC Sports Philadelphia. "I've known this was happening for a few months, like over the course of the winter, and obviously so has my agent. And during that time, I have gotten some incredible job offers," Hatcher said. "Like, I never thought anybody would come seeking out little old me for some of these potential jobs. There's one that's actually killing me: 110 games baseball sideline, pre- and postgame. The franchise is incredible. The broadcast crew is phenomenal. The money they offered was tremendous. However, I have a bit of a health issue going on. It's not dire; it's not terrible. I am fine, but it is priority number one by a million miles, and because of that, I am kind of picking and choosing the jobs I'm taking a little differently for the short term. After Hatcher's contract expired at the end of the 2025 season, the network eliminated the position rather than replace her, and NBC Sports Philadelphia vice president of content Alexandra Matcham framed it publicly as an evolution in how the network covers baseball. The network later laid out what that evolution actually looks like, which amounts to leaning on digital video producer Spencer McKercher for in-stadium content and sending Ben Davis to the dugout for more field-level work, something that became official earlier this week. None of that is a direct replacement for what Hatcher did. She joined NBC Sports Philadelphia in 2018, spent seven seasons covering the Phillies, Flyers, Sixers, and Eagles, and had already been scaled back to home games only by the time her contract expired. The writing had been on the wall, given that NBC Sports Regional Networks signaled as early as 2020 that it was moving away from in-game reporters across its properties, making Hatcher's run at the network longer than it probably should have been, given the company's stated direction. The PBA on The CW is not where most people would have guessed she'd land next, but the schedule flexibility it offers - the season wraps at the end of April - presumably makes it a reasonable bridge while she manages her health situation and figures out what comes next.

Boston SCORES
Mar 26th, 2026
SCORES and Telemundo launch Atletas Poetas ahead of the FIFA World Cup 2026(TM).

SCORES and Telemundo launch Atletas Poetas ahead of the FIFA World Cup 2026(TM). March 19, 2026 Boston Scores is thrilled to announce its new partnership with Telemundo Station Group! Together, Boston Scores is launching Atletas Poetas (Poet-Athletes) - a national youth poetry celebration inviting SCORES students to write and perform original poems in Spanish or bilingual (Spanish-English) inspired by soccer, unity, and community. The initiative runs March 16 through April 30 across seven cities: Los Angeles, New York City, Chicago, Boston, Washington D.C., Miami, and the San Francisco Bay Area. City winners will be announced the week of April 15, followed by the selection of two national winners on April 30. Those national winners will then be celebrated at the Soccer Legacy Gala on May 8 in San Jose. This partnership feels especially meaningful as SCORES was born from the energy of the 1994 FIFA World Cup - and now, 32 years later, its poet-athletes will take center stage as the world turns its eyes back to the U.S. Check out local coverage from its partners at Telemundo Área de la Bahía and Telemundo 51 Miami to see its poet-athletes in action.

TV Tech
Mar 26th, 2026
NBC announces exclusive coverage of Sail4th 250 tall ships in NYC.

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