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Guidehouse

Advises agencies and runs regulated operations

Application Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeWashington, DC, USAIn-person

About the Job

Requirements

  • Four years of experience as a business analyst.
  • Experience supporting testing and system deployments, as well as requirements validation.
  • A bachelor's degree is required, although four additional years of relevant experience may substitute for formal education.
  • U.S. citizenship is required.
  • An active and maintained Top Secret federal or Department of Defense security clearance is required.

Responsibilities

  • Support structured requirements sessions with client stakeholder groups within the first 90 calendar days of award; document current-state business processes and future-state functional requirements for the Functional Requirements Validation Report.
  • Document business requirements to configure MREF to align at minimum with current system functions across Real Estate, Project Management, Space Management, and Operations and Maintenance; route all enhancements for government and stakeholder approval before implementation.
  • Maintain current system and MREF workflows and provide modifications where required.
  • Recommend configuration and workflow updates to adapt to evolving stakeholder requirements and recommend improvements in usability.
  • Provide tiered helpdesk and functional support via SJIRA or other approved systems; track, diagnose, and resolve application defects and data errors.
  • Support testers executing user acceptance testing scenarios, track defects, and resolve findings within government-assigned severity timelines.
  • Provide functional support to AskFinance during scheduled virtual office hours in support of post-deployment hypercare.
  • Support configuration of the user acceptance testing environment with production-representative data and active integrations.

Desired Qualifications

  • IBM MREF and IBM TRIRIGA functional experience.
  • Three years of IWMS/CAFM or enterprise asset management application configuration experience, including at least two years with IBM TRIRIGA and/or IBM Maximo/MREF.
  • Knowledge of facilities and real estate business processes, including lease abstraction and execution, space allocation and chargeback, work orders and preventive maintenance, inventory, and contact center intake.
  • Requirements elicitation and traceability to source inputs.
  • Defect intake and resolution in SJIRA or an equivalent IT service management toolset.
  • Functional test case authoring and user acceptance testing support.
  • IBM Certified Associate/Deployment Professional – Maximo Manage or MREF certification, or IBM TRIRIGA Application Platform certification.

About the Company

Guidehouse

Advises agencies and runs regulated operations

Guidehouse advises government agencies and companies in regulated industries on strategy, technology and day-to-day operations. Its work combines business advice with software implementation and ongoing management, so a client uses the same firm to plan a change, build the systems and run the resulting processes. Teams modernize cloud platforms, apply data analysis and artificial intelligence, and redesign organizations to meet operating and regulatory requirements. Clients pay for consulting projects and technology work or outsource continuing business functions to its managed services teams. Guidehouse was founded in 2018 and is headquartered in McLean, Virginia.

Company size
10,001+
Company stage
Acquired
Total funding
$750K
Headquarters
McLean, VA
Founded
2018

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