Assistant Branch Manager

Base Salary Range

USD $20.00 - USD $24.00 /Hr.

Join Mariner Finance!

Ready to Take the Next Step in Your Career?

At Mariner Finance, our Assistant Managers play a key role in the success of the branch. You’ll work directly with customers to understand their financial needs and provide lending solutions while helping lead day-to-day branch performance, develop team members, and support the Branch Manager.

This is a hands-on leadership opportunity for someone who is motivated by results, enjoys developing others, and is ready to take greater ownership of a business.

Are YOU this Candidate?

• Goal-oriented, competitive, resilient, and motivated by results.
• A natural leader who sets the pace and leads by example.
• Comfortable coaching others, providing feedback, and holding yourself and others accountable.
• Confident making outbound calls, developing business, and closing sales.
• Skilled at uncovering customer needs and presenting appropriate solutions.
• Able to balance sales, customer service, account management, and operational priorities.
• Professional and composed during challenging customer conversations.
• Organized and capable of managing multiple priorities and deadlines.
• Coachable, accountable, and willing to take ownership.
• Ready to step in, solve problems, and help keep the branch moving forward.
• Thrive in a fast-paced, performance-driven environment.

Opportunity for YOU:

• Build leadership experience and prepare for future advancement opportunities.
• Develop your skills in sales, lending, operations, account management, and team leadership.
• Relocation assistance provided for internal promotions.
• Base pay + incentive opportunity in a performance-driven environment.
• 15 days PTO and 11 public holidays.

Job Details

Qualifications:

• 3+ years of experience in sales, consumer lending, or a related performance-driven environment.
• High school diploma or equivalent, bachelor’s degree preferred.
• Previous leadership, supervisory, or team-lead experience.
• Outbound sales and business-development experience.
• Demonstrated ability to meet or exceed individual performance goals.
• Ability to coach, motivate, and support the performance of others.
• Strong written and verbal communication skills.
• Sound judgment and ability to make decisions in a fast-paced environment.
• Ability to learn and leverage sales platforms and technology.
• Strong organizational skills with the ability to complete work timely and accurately.
• Must be able to obtain licenses required by the state.

Responsibilities:

• Partner with the Branch Manager to drive branch sales, customer service, account performance, and profitability.
• Lead by example by actively developing business, engaging customers, and achieving individual performance expectations.
• Coach and support team members in sales, customer service, account management, and daily branch activities.
• Help establish clear expectations, reinforce accountability, and create a results-focused team environment.
• Make outbound calls to develop business, follow up on opportunities, and strengthen customer relationships.
• Consult with customers to understand their needs and identify appropriate lending solutions.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Support the Branch Manager with employee development, branch priorities, and execution of company initiatives.
• Help maintain compliance with applicable federal, state, and local consumer finance laws and company policies.
• Step into additional branch responsibilities as needed to provide consistent, high-quality customer service.

Hours of Operation:

Monday, Wednesday, Thursday 9:00AM – 5:00PM; Tuesday 9:00AM-7:00pm; Friday 9:00AM-5:30PM.

The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month and some extended hours seasonally or based on business needs.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.

Benefits:

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/ 

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Key words:

#hiring #fulltime #career

Consumer loans, lending, opportunity, training, outbound calling, sales, bonus, hourly base pay, financial industry, benefits, collections, advancement, set schedule, career, health insurance, dental insurance, vision insurance, paid time off, holidays.

EEO:

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. The base salary offered within the posted range will be determined based on a variety of job-related factors, including relevant skills, qualifications, experience, and internal equity. IND2 #LI-Onsite #LI-FV1.