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RHA Health Services

Community-based disability and behavioral health services

IDD Qualified Professional Waiver

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeGoldsboro, NC, USA$48k /yr

About the Job

Requirements

  • A bachelor's degree in a human service field is required.
  • At least one year of full-time post-bachelor's-degree accumulated mental health, developmental disabilities, or substance abuse experience with the populations served is required.
  • A four-year degree in a human service field with two years of experience, a four-year degree in another field with four years of experience, or a license in a human service profession qualifies for the Qualified Professional requirement.
  • Pre-employment screening includes a criminal background check, registry checks, drug testing, education verification, and other credentialing based on position requirements.
  • Proof of employment history or references may be required.
  • For positions requiring driving, a driver's license, driver's insurance, and a vehicle may be required for transporting individuals.

Responsibilities

  • Supervise, integrate, and manage individual care plans; record progress; initiate periodic reviews; investigate, modify, and adjust care plans; and collaborate with medical and clinical team members.
  • Train direct care staff on new and changing programs to support correct and timely implementation, and provide training in select components of Modular and Survival training and select aspects of Home Manager training.
  • Ensure hiring, promotion, progressive discipline, and termination procedures are implemented in accordance with company policy and state regulations, and carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
  • Interview, hire, and train direct reports; plan, assign, and direct work; appraise performance; motivate, discipline, and promote team performance; and address complaints and resolve problems.
  • Directly supervise employees, including Home Managers, Qualified Professionals, Program Managers, Vocational Coordinators, Business Managers, Nurses, Psychologists/Behavior Analysts, Dieticians, and clinical consultants.
  • Monitor budgetary costs and expenditures associated with program business operations.
  • Work with clinical and professional staff to maintain communication, provide feedback, standardize procedures, and expedite Person Centered Plan implementation; provide coverage for shortages of direct support personnel while continuing management duties.
  • Conduct and supervise formal investigations into incidents or allegations of abuse, neglect, exploitation, or other circumstances presenting risks to the health and safety of people supported.
  • Participate in the Human Rights committee, quarterly drug reviews, meetings with Local Management Entities, and community and area mental health councils, including school systems as appropriate.
  • Assess progress through reviews, determine program appropriateness, and recommend changes; conduct mealtime, environmental, and zone-monitoring assessments.
  • Write and review program progress for accuracy so service documentation can be submitted to area authorities for reimbursement.
  • Visit service locations regularly, including residential homes during each shift, to ensure policies, procedures, and program data are in place and implemented appropriately.
  • Ensure residential operations, including home appearance, leisure materials, cleanliness, staffing, and documentation, operate smoothly.
  • Use universal medical precautions and personal protective and safety equipment.
  • Review and maintain incident reports, charts, funds, benefits, and billing for people supported; perform other duties as assigned.

Desired Qualifications

  • A master's degree in a human service field is preferred.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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