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BrightSpring Health Services

Home-based health services and pharmacy solutions

Third Party Plan Analyst

Data AnalysisPosted on Nov 12
Full-timeLouisville, KY, USANo salary listedIn-person

About the Job

Requirements

  • Two or more years of experience as a Pharmacy Technician or in a billing position within a health care setting.
  • One or more years of experience with pharmacy or health data analysis and working in a pharmacy, long-term care, or managed care setting.
  • A high school diploma, GED, or equivalent experience is required.
  • Strong verbal and written communication skills, time management, independence, and the ability to manage multiple competing priorities are required.
  • Accuracy, attention to detail, analytical skills, technical knowledge, and creative problem-solving skills are required.
  • The ability to navigate ambiguous situations with limited direction, interpret and synthesize complex data sets, and handle high-volume workloads is required.
  • Proficiency in Microsoft Word and Outlook is required.

Responsibilities

  • Configure third-party insurance setups within the proprietary system and monitor and evaluate events related to third-party claims.
  • Interact with appropriate departments to maintain the integrity of third-party claim information and provide pharmacy operations support, specializing in pharmacy claim billing and reimbursement detail.
  • Assist with special projects and ad hoc assignments as needed.
  • Communicate with third-party entities, including Pharmacy Benefit Managers, pharmacy claim switches, and other vendors, regarding claim or plan inquiries.
  • Understand payer requirements and configure billing parameters within proprietary software to send online transactions to and from third-party insurance payers in accordance with HIPAA-named standards set forth by the National Council for Prescription Drug Programs.
  • Review third-party payer sheets for configuration details and construct telecommunications-standard, field-specific templates for each payer.
  • Communicate with the switching company to construct external pre- and post-claim edits that prevent claim denials and ensure proper reimbursement.
  • Send and receive contracts on behalf of the Director of Third Party Network Services.
  • Work with the Compliance team to obtain, reissue, or renew Medicaid provider IDs and collaborate with other internal teams.
  • Serve as a subject matter expert on cross-functional work groups.
  • Provide operational support and troubleshoot internal and external inquiries.
  • Research and resolve complex billing issues, including investigating denied and paid claim transactions, identifying causes of denied or under-reimbursed claims, implementing claim-reduction methods, and educating pharmacies on prevention opportunities.
  • Communicate industry or payer-related changes throughout the organization.
  • Manage workload independently and accurately in a timely manner with minimal direction, and communicate when competing priorities cannot be managed independently.
  • Prepare recurring reports related to claim denials or payments; query, massage, and analyze small to medium volumes of claim data; and summarize findings for executive management or other internal teams.
  • Support project teams in developing functional requirements.
  • Perform other tasks as assigned and conduct job responsibilities in accordance with the Company's Code of Business Conduct and Ethics, policies and procedures, Corporate Compliance Agreement, applicable federal and state laws, and professional standards.

Desired Qualifications

  • An associate or bachelor's degree is desired.
  • Pharmacy Technician certification is desired.
  • Query-building experience using Microsoft Access or another proprietary system is desired.
  • Familiarity with long-term care pharmacy or facility billing practices is desired.

About the Company

BrightSpring Health Services

Home-based health services and pharmacy solutions

BrightSpring Health Services delivers home and community-based health services for people with complex or chronic needs, organized into two segments: Pharmacy and Provider. The Pharmacy segment provides specialty, infusion, and community pharmacy services to patients with complex conditions. The Provider segment offers behavioral health, home health, hospice care, and services for individuals with intellectual and developmental disabilities. The company runs an integrated care model through a network of pharmacies and providers to support a continuum of care that includes clinical services, care coordination, and in-home support. Revenue comes from Medicare, Medicaid, and private insurance, reflecting reimbursement across public and private payers. The goal is to coordinate pharmacy and in-home health services to improve access, continuity, and outcomes for patients and to serve managed care organizations with a complete care solution.

Company size
10,001+
Company stage
IPO
Headquarters
Lyndon, KY
Founded
1974

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