Manager – Sales Transformation

Manager, Sales Transformation, UKI Studio+

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About EY Sales Transformation

We are seeking an experienced and results-driven Manager to join our Sales Transformation Practice within EY Studio+. In this role, you will work closely with client business teams across the end-to-end lead-to-cash lifecycle, helping organisations reimagine their sales strategy, operating model, processes, and technology to accelerate revenue growth and improve sales efficiency.

As part of our Sales Transformation team, you will apply your expertise across lead-to-order processes and broader commercial operations to deliver complex, high-impact client engagements. You will work at the intersection of strategy and execution, helping clients define customer segmentation, optimise sales coverage models, and design future-ready sales processes that enable successful technology implementation.

You will operate across a dynamic mix of transformation programmes, working with senior stakeholders to solve some of their most pressing growth and performance challenges. From shaping the future vision of sales to driving its practical delivery, you will play a key role in designing and implementing next-generation sales capabilities.

At EY Studio+, we combine deep industry expertise with leading-edge AI, data, and technology to unlock tangible commercial outcomes. This role offers a unique opportunity to not only imagine the future of sales, but to build it, delivering measurable impact for clients and shaping how organisations grow in an increasingly digital and data-driven world.

The Opportunity

As a Manager in the Sales Transformation Practice within EY Studio+, you will lead the design and delivery of high-impact transformation programmes that help clients reimagine and modernise their end-to-end sales capabilities. You will work closely with senior client stakeholders across the lead-to-cash lifecycle to shape sales strategy, optimise operating models, and implement future-ready processes and technology that drive sustainable revenue growth and improved commercial performance.

You will take ownership of key workstreams and overall delivery across engagements, ensuring the successful translation of strategy into execution. This includes leading teams to define customer segmentation, design sales coverage models, transform sales processes, and enable technology-led change. You will play a critical role in bridging business and technology, ensuring that transformation initiatives deliver measurable outcomes and lasting impact.

This is a client-facing leadership role requiring strong programme management, strategic thinking, and team leadership. You will be accountable for delivering high-quality outcomes, managing and coaching teams, and building trusted relationships with clients. Working across a diverse portfolio of engagements, you will help organisations tackle complex growth and efficiency challenges, while shaping and scaling next-generation sales capabilities.

Key Responsibilities

Client Delivery & Execution

• Lead client delivery workstreams: Own the end-to-end delivery of sales transformation workstreams, ensuring high-quality outputs across sales strategy, operations, process, and technology.
• Advise client stakeholders: Build trusted relationships with client leaders across sales and commercial functions, supporting key decisions on growth, efficiency, and go-to-market transformation.
• Design sales operating models: Develop scalable sales operating models, including customer segmentation, sales coverage, governance frameworks, and performance management structures.
• Drive strategy into execution: Translate sales strategy into optimised lead-to-cash processes and actionable implementation plans
• Enable technology and data-driven transformation: Support CRM/CPQ/CLM implementation and leverage data insights to improve pipeline, productivity, and revenue outcomes

Team Leadership & Development

• Lead and develop teams: Manage and coach Senior Consultants and Consultants, fostering capability development and high-performance delivery.
• Support team growth: Provide structured feedback, mentorship, and on-the-job coaching to build core sales transformation skills.
• Foster a collaborative culture: Contribute to an inclusive, team-oriented environment that encourages innovation and continuous improvement.

Practice Contribution & Growth

• Support business growth: Contribute to proposals, pitches, and thought leadership, helping to grow the Sales Transformation practice and strengthen EY Studio+’s market position.
• Collaborate across EY: Work with Technology, Strategy, Customer, and Data teams to deliver integrated transformation solutions.
• Contribute to propositions: Support the development of Sales Transformation methods, assets, and reusable IP.
• Stay ahead of trends: Maintain awareness of emerging trends in sales operating models, customer engagement, AI, and commercial technology.

Delivery Excellence & Governance

• Ensure delivery excellence: Maintain EY standards across governance, risk management, and quality assurance while driving consistent, high-quality outcomes.
• Manage engagement delivery: Track progress, manage risks, and ensure effective stakeholder communication across workstreams.
• Drive consistency in delivery: Apply structured methodologies and best practices across engagements to ensure repeatable, high-quality outcomes.

Skills & Experience for Success

• Significant experience in sales transformation, commercial strategy, or sales operations, within consulting or industry
• Proven track record of leading workstreams across sales strategy, operating model design, process optimisation, or technology implementation
• Deep understanding of end-to-end lead-to-cash processes and how to improve sales effectiveness and efficiency
• Experience designing customer segmentation, sales coverage models, and go-to-market strategies
• Practical experience supporting or delivering sales technology transformations (e.g. CRM, CPQ, CLM), including adoption and change management
• Strong data and analytics capability, with experience translating insights into actions that improve pipeline, conversion, and revenue outcomes
• Ability to manage client relationships and influence stakeholders to drive alignment and decision-making
• Experience leading and developing teams, including coaching Consultants and Senior Consultants

What Working at EY Offers

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.