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TicketManager

Manages corporate event tickets and ROI

AI Automation Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeCalabasas, CA, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • One to three years of hands-on experience in automation engineering, systems integration, or a closely related technical role.
  • Hands-on experience with AI command-line tools such as Claude Code, Codex, or similar, and with code automation and AI-assisted code review and quality assurance.
  • Experience with n8n, Make, Zapier, or comparable orchestration tools, plus working knowledge of REST APIs, webhooks, and JSON.
  • Familiarity with large language model APIs such as Claude, Gemini, or similar, and prompt engineering fundamentals.
  • Ability to solve problems with ambiguous requirements and set priorities independently.
  • Strong communication skills to present ideas and persuade others to adopt a technology or approach.
  • Visible evidence of continuous learning, such as self-directed side projects and experiments.

Responsibilities

  • Build, maintain, and measure n8n workflow automations across CRM, ERP, support, and fulfillment systems from prototype through stable production.
  • Build, maintain, and measure custom Model Context Protocol servers connecting Claude and other models to internal systems and data.
  • Build and manage integrations with Claude, Gemini, and other model APIs, including prompt engineering and structured outputs.
  • Design agentic workflows for autonomous multi-step AI actions and instrument them to measure whether they work.
  • Build and maintain voice and chat agents for sales and support, and develop a full in-app chatbot.
  • Use AI command-line tools such as Claude Code and Codex daily, and automate code review, testing, quality assurance, and release pipelines.
  • Work with data lakes on AWS and Azure to provide AI systems with clean, current data, applying credential handling, access scoping, and audit logging.
  • Define success metrics before each pilot, track cost, performance, and adoption, and discontinue unsuccessful pilots quickly.
  • Evaluate emerging models and tools and recommend whether to adopt, switch, or skip them.
  • Present work to leadership and cross-functional teams, advocate for appropriate technologies, and help non-technical colleagues use them.

Desired Qualifications

  • A master's degree in Computer Science, Engineering, Management Information Systems, or a relevant field.
  • Experience with Model Context Protocol or building chat and voice agents, such as with VAPI, Deep Chat, assistant-ui, or similar.
  • Experience with Python or JavaScript, continuous integration and continuous delivery and release automation such as GitHub Actions, AWS or Azure data lakes, retrieval-augmented generation, or vector databases.

About the Company

TicketManager

Manages corporate event tickets and ROI

TicketManager provides a platform to manage corporate event tickets for client entertainment. It tracks ticket allocation across teams, events, and users, simplifies access and management, and helps measure ROI by showing how ticket usage ties to business results. It integrates with Ticketmaster to enable mobile-only tickets, streamlining processes for companies, venues, and teams. It includes compliance features to enforce company policies and can sell unused tickets to recover costs. Its goal is to help businesses build relationships with customers more efficiently while controlling costs and proving value.

Company size
51-200
Company stage
Series A
Total funding
$6M
Headquarters
Calabasas, CA
Founded
2007

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