Manager – AI Foundations - Senior Manager

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries (LMICs). We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Overview

Leveraging deep expertise in strengthening healthcare systems, CHAI has launched an ambitious Artificial Intelligence (AI) initiative to support Ministries of Health to systematically capture and scale the benefits of AI. The CHAI AI program seeks to support Ministries to reimagine what is possible with technology, building towards a vision of “AI Native Health Systems” that makes health care delivery accessible, high-quality, and efficient. There are four pillars of the strategy: (1) bringing the capabilities of world-class clinical intelligence or “AI Doctors” to every clinician and patient, (2) developing and deploying new “AI Diagnostics” that decentralize and improve quality of diagnoses, and (3) health systems AI applications, or the creation of “National Health Intelligence Centers” that improve systems capacity in disease surveillance, financial and workforce management, supply chain, and beyond.

The fourth pillar of this initiative is supporting Ministries of Health in the strengthening of the “AI Foundations” needed to successfully implement and sustain the most impactful applications of AI across the other three pillars. AI Foundations include the practical work of readying workforce, governance, infrastructure, and digital / data foundations that governments need to scale and sustain AI. Related to this work, CHAI recently co-launched the AI Commons for Global Health, an initiative that brings together a diverse set of stakeholders to collaboratively build and maintain the shared tooling, standards and knowledge required for AI to support improved health care access, quality and efficiency around the world.The Manager will report to the Associate Director, AI Foundations and play a central role in advancing CHAI's AI Foundations work. This includes moving forward work with Ministries of Health to strengthen the governance, workforce, infrastructure, and the digital and data foundations needed for sustainable AI adoption. They will lead and contribute to research efforts that inform CHAI's strategy and country engagements, synthesizing evidence and emerging practice on AI for health to guide decision-making. The Manager will manage relationships with a range of stakeholders, including internal CHAI experts on related topics, ministry of health officials, global health partners, and technology companies, ensuring strong coordination and alignment across workstreams. This role requires creative problem-solving in a new and rapidly changing field, often with limited precedent to draw on, as well as the ability to translate complex technical concepts for non-technical audiences. The Manager will also play a role in supporting the AI Commons for Global Health, facilitating stakeholder engagement, and day-to-day operations for working groups as the initiative grows. This is a dynamic role that combines strategic thinking, hands-on execution, and relationship management, and offers significant opportunity for growth as CHAI's AI for health work expands.

This position can be levelled at a Manager or Senior Manager, depending on level of experience.

Responsibilities

• Provide strategic and technical assistance to ministries of health on the design and strengthening of AI governance frameworks, workforce capacity, infrastructure, and digital and data systems
• Conduct and synthesize research on AI for health trends, tools, and emerging practices to inform CHAI's strategy and country-level engagements
• Support the AI Commons for Global Health, including stakeholder coordination and operational management
• Manage relationships with key partners, including ministry of health counterparts, serving as a trusted advisor and thought partner on AI-related priorities
• Build and maintain relationships with technology companies, funders, and global health partners to advance shared goals related to AI for health
• Develop tools, frameworks, and resources that ministries of health and CHAI teams can use to assess AI readiness and plan implementation
• Identify creative, practical solutions to novel challenges that arise in a fast-evolving and often ambiguous technical and policy landscape
• Support the development of work plans, budgets, and reporting materials for AI-related programs
• Prepare presentations, briefs, and other materials to communicate complex technical topics clearly to non-technical stakeholders, including government officials and donors
• Coordinate across CHAI country and global teams to ensure alignment and knowledge-sharing on AI for health approaches
• Represent CHAI at relevant convenings, working groups, and partner meetings related to AI for health
• Contribute to fundraising efforts, including drafting proposals and donor updates related to AI for health work
• Mentor and support team members as needed
• Participate in any other duties as assigned

This role will require extensive travel, including the program countries, to support ministries of health and represent CHAI at partner convenings.

Qualifications

• Bachelor's degree required; Master's degree in public health, public policy, data science, computer science, or a related field preferred, with 4-8 years of relevant professional experience (leveling for role will be commensurate with experience)
• Demonstrated interest or experience in AI, digital health, and / or health systems strengthening
• Strong research skills, with the ability to rapidly synthesize complex information and translate it into clear, actionable recommendations
• Excellent stakeholder management skills, including experience building relationships with government officials, partners, and funders
• Creative problem-solving ability, with comfort operating in ambiguous, fast-evolving environments with limited precedent
• Strong written and oral communication skills in English, including the ability to prepare compelling presentations and technical materials for varied audiences
• Exceptional work ethic with strong attention to detail and the ability to manage multiple work streams simultaneously and prioritize effectively under tight timelines
• Experience working in countries where CHAI operates and with government stakeholders highly preferred
• High level of comfort leveraging AI workflows for research and resource creation preferred
• Additional language skills relevant to CHAI's country programs are a plus

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