INACTIVE
Full-Time
Associate Product Manager
Clinical Operations
Posted on 4/14/2024
Personalized care plans for musculoskeletal health
Junior
Nashville, TN, USA
Required Skills
UI/UX Design
Communications
Salesforce
Data Analysis
Requirements
- Bachelor's degree in a relevant field (Computer Science, Business Administration, Healthcare Management, or related)
- 1-2 years of experience in a product-related role, or demonstrable passion for and aptitude in product development.
- Salesforce Proficiency: Hands-on experience with Salesforce configuration, customization, and optimization. Salesforce Health Cloud experience and certifications are a strong plus.
- Process-Oriented: Analytical mindset with the ability to understand complex workflows and break them down into actionable steps.
- Collaborative Communicator: Excellent written and verbal communication skills, ability to build rapport with internal users, and effectively translate their needs into technical requirements.
Responsibilities
- Serve as the primary expert in configuring and optimizing Salesforce Health Cloud to meet the complex needs of our clinical operations.
- Lead Salesforce-based initiatives, ensuring our product development priorities related to our Salesforce environment are aligned with operational goals.
- Gather in-depth insights into internal users' workflows and pain points, focusing strongly on clinical navigators, care advocates, and care coordinators. Focusing on leveraging Salesforce to address pain points.
- Conduct needs assessments, user interviews, and data analysis to identify opportunities for improvement in existing tools or the need for new ones.
- Collaborate with user experience (UX) specialists to ensure intuitive and user-centric designs.
- Develop and maintain a cohesive roadmap for Clinical Operations, ensuring alignment with the organization's broader product vision and goals.
- Prioritize Salesforce features and enhancements, balancing user needs, potential productivity impacts, and resource availability.
- Actively manage the product backlog, collaborating with development and engineering teams.
- Create detailed product requirements and user stories that clearly articulate solutions.
- Configure and implement solutions within Salesforce and other platforms, leveraging existing functionalities creatively.
- Drive the rollout of new Salesforce features/tools, analyzing their effectiveness and spearheading continuous improvement efforts.
- Participate in testing, user acceptance, and roll-out of new features/tools.
- Track and analyze usage metrics to assess the effectiveness of implemented tools and drive continuous improvement.
TailorCare is an evidence-based care navigation program that customizes care plans for patients with joint, back, and muscle pain, utilizing evidence-based clinical assessment and personalized care plans to improve patient outcomes. The program connects patients to specialists, coordinates appointments, explains treatment options, and reports progress to their entire provider team, with a focus on empowering patients to manage their own health.
Company Stage
Series B
Total Funding
$60M
Headquarters
Nashville, Tennessee
Founded
2022
Growth & Insights
Headcount
6 month growth
↑ 77%1 year growth
↑ 248%2 year growth
↑ 314%INACTIVE