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IHG

Global hotel company

Food & Beverage Agent

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • A high school or vocational certificate in Hotel Management, Food & Beverage, or a related field, with one year of related experience or an equivalent combination of education and experience.
  • An alcohol awareness certification, food service permit, or valid health/food handler card as required by the local government agency.
  • Ability to interact with customers, employees, and third parties in a manner that reflects positively on the hotel, brand, and company.
  • Ability to read and write English.

Responsibilities

  • Discuss food and beverage products with guests.
  • Upsell beverages, replenish them regularly, and comply with responsible alcohol service regulations.
  • Promote and sell cocktails to guests.
  • Recycle where possible and enforce cost-saving measures among staff.
  • Communicate difficulties, guest comments, and other relevant information to a superior.
  • Establish and maintain effective working relationships with employees.
  • Attend and participate in daily briefings, other scheduled meetings, and scheduled training sessions.
  • Deliver food and beverage service to a high standard and in accordance with departmental standards and procedures.
  • Take appropriate action to resolve guest complaints.
  • Store food and beverage stock in accordance with hotel procedures.
  • Ensure prompt and efficient delivery of food and beverage to guests' tables.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size
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Total funding
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Founded
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