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PNC Financial Services

Runs a national bank for people and businesses

Relationship Manager 3

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Industry-relevant experience of typically 8 or more years; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • A bachelor's degree; comparable education, job-specific certifications, and experience may substitute.
  • Appropriate knowledge, skills, and abilities for the role.
  • Ability to analyze, evaluate, and mitigate credit risk for complex credit requests using advanced credit fundamentals and internal credit policies.
  • Customer-focused knowledge and ability to apply customer needs and satisfaction to business decisions and customized solutions.
  • Ability to assess and manage risks associated with business objectives in accordance with the Enterprise Risk Management Framework.

Responsibilities

  • Set relationship strategies and direct management activities for new and existing clients in a book of business to grow sales, revenue, and market share against relevant goals, typically serving clients with advanced risk and complex needs; work independently and mentor team members.
  • Create and drive strategies to acquire, expand, and retain client relationships, generate revenue, and deepen share of wallet; originate, analyze, negotiate, and document credit and non-credit products and services.
  • Manage risk and return and quality for new or existing clients, identifying and mitigating regulatory, reputational, operational, and credit risks.
  • Identify client opportunities and provide ideas and insights based on client needs and financial well-being; drive engagement and loyalty and generate relationship-management ideas and best practices while mentoring others.
  • Maintain effective networks of senior internal and external relationships to acquire clients, expand existing relationships, and enhance client experience; present the bank's full range of products and services and use reporting and sales tools to identify and convert sales opportunities.
  • Analyze, evaluate, and mitigate credit risk for the most complex credit requests as defined by the business.

Desired Qualifications

  • A master's degree, PhD, or relevant certifications.
  • Book of business management.
  • Client relationship building.
  • Credit processes and credit products.
  • Customer engagement.
  • Decision making.
  • Financial analysis.
  • Identifying sales opportunities.
  • Business acumen.
  • Credit analysis and verification.
  • Customer experience management.
  • Critical thinking.
  • Effective communications.
  • Industry knowledge.
  • Managing multiple priorities.
  • Portfolio management.
  • Prospecting.
  • Sales negotiation and selling.
  • Technology proficiency.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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