Healthcare Technology Manager - Epic Patient Access

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

At Huron, we help healthcare organizations transform their digital capabilities to improve clinical and financial outcomes. As a Manager on our Epic EHR team, you will support innovative projects that optimize Epic systems, creating sustainable solutions that drive meaningful results. You’ll build lasting partnerships with clients, while collaborating with colleagues to solve our client’s most pressing digital challenges.

You will foster a supportive, inclusive environment, empower teams and create a workplace where diverse perspectives are valued. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

Huron is seeking an experienced Healthcare Technology Manager specializing in Epic Patient Access to join our Healthcare Technology practice. This individual will work closely with healthcare organizations to analyze operational workflows, design and implement Epic solutions, and support transformational initiatives across Patient Access functions.

The ideal candidate possesses strong Epic Patient Access expertise, implementation experience, and the ability to translate business requirements into system design and configuration while serving as a trusted advisor to clients.

Key Responsibilities

• Analyze operational workflows and translate requirements into Epic system design and configuration.

• Lead and support Epic Patient Access implementations, optimizations, and transformations.

• Perform Epic build, testing, validation, and troubleshooting activities.

• Develop documentation, training materials, and workflow recommendations.

• Support application deployment, go-live activities, stabilization, and ongoing optimization.

• Collaborate with project teams, clinical and operational stakeholders, and executive leadership.

• Assist with project planning, issue resolution, and delivery execution.

• Provide leadership, mentoring, and coaching within project teams and the broader practice.

Qualifications

• Epic Prelude certification or Epic Cadence certification required.

• 5+ years of experience supporting Epic Patient Access workflows.

• 5+ years of experience with Epic implementations, upgrades, or optimization projects.

• 5+ years of Epic build and testing experience.

• Strong understanding of healthcare operational workflows.

• Excellent communication and stakeholder management skills.

• Work effectively in team-based consulting environment.

• The ability to travel based on client, enterprise, or project needs is an essential function of this role. While travel requirements may vary based on business need, the current average travel in the Healthcare practice is less than 50%, annually.

Preferred Qualifications

• Experience with:
  • Real-Time Eligibility (RTE)
  • Payer Platform
  • Referrals
• Prior consulting experience.
• Project leadership or management experience.
• Experience mentoring or coaching team members.
• Experience leading workstreams or teams during Epic projects.
• Multi-site healthcare organization experience.
• Strong client-facing presentation and facilitation skills.

The estimated base salary for this job is $130,000 - $150,000. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $156,000 - $180,000. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.

Position Level

Manager

Country

United States of America