Eurofins

Global lab testing and analytics network

IT Director

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

Preferably have experience leading IT solutions for regulated environments such as testing, laboratory, or biopharma businesses.
Have strong experience in IT project management and stakeholder engagement.
Have strong experience with enterprise tools such as customer relationship management, enterprise resource planning, laboratory information management systems, Power BI, and data warehouses.
Have experience with Microsoft technologies.
Have experience managing small to medium delivery teams of approximately 10 people.
Have experience working with business and infrastructure stakeholders in a fast-paced environment.
Have experience with laboratory information management systems, customer relationship management, enterprise resource planning, data warehouses, or Power BI reporting systems.
Have experience defining IT strategy.
Have knowledge of Azure migration and SQL.
Have a background in project management, Agile, and ITIL.
Be fluent in English and the working-country language.
Be able to simplify complex IT problems and articulate solutions to business leaders.
Have presentation skills and executive presence.
Have analytical, problem-solving, and strategic-thinking skills.
Be detail-oriented, organized, and able to manage projects, adapt quickly, meet deadlines, and handle multiple tasks in a complex, changing environment.
Have experience driving discussions with senior management and C-suite executives.
Be able to manage relationships with internal and external customers.
Be able to work independently and collaboratively and use sound judgment in decision-making.
Be able to learn new concepts and software quickly.
Have a B.E. and MBA or PMP.
Have 18 or more years of IT experience, including at least 5 years in IT management.
Be ready to travel approximately 10%.

Responsibilities

Work with business leaders and business owners to define IT strategies, advocate the rollout of group IT solutions, finalize the regional IT roadmap, and participate in decisions about the team’s overall strategic direction.
Identify automation opportunities across functions and deliver efficiency, quality, and cost-leadership initiatives.
Drive architectural compliance across business IT systems in accordance with group standards and recommendations.
Maintain accurate data for all business IT systems, including configuration management databases, standard operating procedures, documentation, vendor information, and source code.
Ensure IT security compliance for business IT systems, including laboratory information management systems, customer relationship management systems, data warehouses, financial systems, and other business applications; ensure compliance with GxP and other regulatory requirements; keep procedures and documentation current; lead application-hardening initiatives to improve security and data integrity; and maintain application systems so software and environmental variables meet group standards.
Manage application life cycles and laboratory instruments and instrument software; lead and plan annual technology refresh programs and execute them according to agreed business objectives.
Lead incident, release, change, and problem management for in-scope IT applications.
Manage business expectations and day-to-day interactions with key stakeholders and sponsors.
Build and manage the team to deliver required IT solutions, including laboratory information management systems, customer relationship management systems, data warehouses, and other solutions, within approved time and budget.
Plan and lead regional IT steering committee meetings, including preparing project plans, progress reports, and financial summaries.
Liaise with solution owners to address issues or feature needs in group solutions used by regional businesses.
Liaise with the regional infrastructure manager to address technical issues and coordinate integration efforts for new businesses.
Work co-located with the business and interact regularly with the business and its customers.
Develop a roadmap to leverage AI and machine learning for the business and plan its execution.
Manage the regional IT solutions budget, including defining, tracking, and managing capital and operating expenditure.
Lead the OUIT team toward agreed objectives and foster ownership, motivation, innovation, results focus, and collaboration.
Build a high-performance culture, set team performance expectations, conduct annual appraisals, track performance, and provide feedback.
Work with transversal teams, including group architecture, IT security, and solutions teams, to maximize productivity.
Identify team capability needs and skill gaps, and plan how to address them.
Recruit people with the attitude, skills, customer focus, and potential needed for efficient delivery.

Desired Qualifications

Experience with AI and machine learning is a plus.
Prior experience defining IT strategy is desirable.
Knowledge of Azure migration and SQL is a plus.
A project management, Agile, and ITIL background is a plus.

Job Description

• Works with the business leaders/business responsible and defines strategies for IT. Advocate rollout of group IT solutions and finalize IT roadmap for the region and participate in the decision process of team‘s overall strategic directions

• Identify opportunities for automation across functions and deliver efficiency, quality and cost leadership initiatives.

• Drive architectural compliances across all business IT systems as per group standards and recommendations

• Ensure and maintain 100% accurate data of all business IT Systems. i.e. CMBD, SOPs, Documentations, Vendor information, Source Codes, etc

. • Ensure 100% IT Security compliances for all business IT Systems under the scope. i.e. LIMS, CRM, DWH, Financial Systems and any other business applications. Responsibility includes ensuring compliances with various GxP and other regulatory needs, ensuring SOPs and Documentations are up to date at any given time for any regulatory and/or internal needs, leading periodic application hardening initiatives to improve the IT Security and data integrity, leading periodic maintenance on applications systems to ensure s/w applications and environmental variable up to date as per group standards etc.

• Be hands on with application life cycle management, laboratory instruments, instrument s/w etc. Lead and plan for annual tech refresh programs under your scope and execute the plan as per agreed operating objectives from the business leaders.

• Actively lead Incident, Release, Change, and Problem management functions for all IT Applications within the scope.

• Manage business expectations and day-to-day interactions with key stakeholders and sponsors.

• Build and manage the team to deliver required IT solutions (including LIMS, CRM, DWH and any others) within the approved time and budget.

• Plan and Lead various IT steer-co meetings for the region. This involves preparing detailed IT project(s) plans, progress reports, financial summary, etc.

• Liaise with solutions owners for any issues or additional features needed in the group solutions used by the business in the region

• Liaise with Regional Infrastructure Manager to address any technical issues in the region and co-ordinate any integration efforts for new businesses.

• Co-located with business and having constant interaction with the businesses and its customers.

• Draw the roadmap to leverage AI/ML for business in scope and plan for it’s execution.

• Effective management of IT solutions budget for the region, ability to define, track and manage both capex and opex.

• People Leadership – manage and lead OUIT team successfully towards agreed objectives and build within the teams a sense of ownership, selfmotivation, innovative mindset, focused on results and collaboration.

• Build a culture of high performance. Set performance expectations with team, conduct annual appraisals, track performance and provide feedback.

• Work closely with transversal teams like Group architecture team, Group IT security team, Group solutions team to maximize productivity.

• Talent management – identify required capabilities and skill gaps within team and plan for fulfilling the gaps • Recruit the people with right attitude, skill, customer centricity and potential for efficient delivery. Education, Experience & Language Profile： Experience:

• Preferably had experience in leading IT Solutions for regulated environments such as Testing industry, Laboratory and Biopharma businesses etc.

• Strong experience in IT Project Management, stakeholders’ engagement.

• Strong experience of working with enterprise tools like CRM, ERP, LIMS, Power BI and DWH.

• Experience with Microsoft suit of technologies is must

• Experience in managing small to medium (~10 people) delivery teams

• Experience working with business and Infrastructure stakeholders in a fastpaced environment • Experience in AI/ML nice to have.

• Travel: Ready to travel (~10%) Skills:

• Experience with LIMS, CRM, ERP, DWH or Power BI reporting systems

• Prior experience of defining IT strategy is good to have

• Knowledge of Azure migration and SQL is a plus

• PMP, AGILE & ITIL background is a big plus Personal Skills:

• Excellent verbal/written communication skills. Fluent in English and the working country language

• Ability to simplify the complex IT problems and articulate the solutions to business leaders.

• Executive presence and Excellent presentation skills

• Excellent analytical, problem solving and strategic thinking skills.

• Detail-oriented with strong organizational and project management skills, able to adapt quickly, work well under deadlines in a complex changing environment and perform multiple tasks effectively and concurrently. • Experience in driving discussion with Senior Mgmt. and CxO.

• Ability to think out of the box, keen observer and eye for details.

• Ability to manage relationships with both internal and external customers.

• Ability to work independently and within a collaborative team-oriented environment using sound judgment in decision-making.

• Should be a self-motivated, independent, responsible team-player and exhibit exceptional relationship management skills

• Ability to quickly learn new concepts and software if necessary

Qualifications

• B.E. and MBA or PMP

• 18+ years of experience in IT, with at least 5+ years in IT Management

Additional Information

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size: 10,001+
Company stage: IPO
Headquarters: Luxembourg
Founded: 1987

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