Onboarding Specialist

Your med spa is bleeding money every time the phone rings. Med spas lose $15K+ monthly from missed calls. Voice AI captures every booking while you focus on clients. See how Shamrok integrates with Vagaro, Boulevard & more. It's 2:30 PM on a Tuesday. Mrs. Rodriguez is halfway through her Botox appointment when your phone starts ringing. You glance at it, then at your client, then back at the phone. By the third ring, you've made your choice - the client in your chair wins. But that missed call? It could have been worth $800. A new client looking to book a HydraFacial series, ready to schedule today. Instead, they're now calling your competitor down the street. If you're running a med spa in 2026, you know this scenario intimately. You're caught in an impossible bind: deliver exceptional service to current clients while somehow capturing every potential booking that walks through your phone line. The real cost of missed calls in medical aesthetics. Let's do some uncomfortable math. The average med spa treatment ranges from $150 (basic facial) to $1,200+ (laser packages). If you're missing just 3-4 calls per day, you're potentially losing $2,000-$4,000 in immediate bookings. But here's what makes it worse: medical aesthetics clients don't just book once. A client who starts with a consultation often becomes a $3,000+ annual relationship. Miss that initial call, and you've lost not just one appointment - you've lost years of revenue. Med spa owners tell Shamrok they miss 30-40% of calls during peak hours. That's not because they don't care about growth. It's because they're doing what they should be doing: focusing entirely on the client paying for their expertise. Why traditional solutions don't work for med spas. Hiring a receptionist sounds logical, right? Not quite. A qualified receptionist for a medical spa costs $35,000-$45,000 annually, plus benefits. They need HIPAA training, medical terminology knowledge, and the ability to handle complex scheduling around treatment protocols. Even with a receptionist, you're still missing calls. They step away for lunch, take breaks, call in sick. And after-hours? Those 6 PM calls from professionals who just got off work? Gone. What about call forwarding to your personal phone? Now you're taking booking calls during dinner, on weekends, while you're with other clients. Your work-life balance disappears, and your call quality suffers because you're distracted. How Voice AI transforms med spa operations. Voice AI for med spas isn't about replacing human connection - it's about ensuring every potential client actually gets to experience your expertise. Here's how it works: Instant response, every time. Your voice AI answers on the first ring, 24/7. No hold music, no "please wait for the next available representative." A professional, knowledgeable voice immediately engages the caller. Medical aesthetics intelligence. The AI understands your services. It knows the difference between a consultation request for CoolSculpting versus Botox. It can explain basic procedures, discuss pricing ranges, and qualify leads before booking. Seamless CRM Integration. Whether you're using Vagaro, Boulevard, Mindbody, Mangomint, or another system, voice AI syncs directly. New appointments appear in your schedule automatically. Client information is captured perfectly. No double-booking, no missed details. After-Hours revenue capture. That 8 PM call on Sunday? Voice AI handles it professionally, books the appointment, and sends confirmations. You wake up Monday morning with a fuller schedule and happy clients. Real results: what med spa owners are seeing. One of its med spa clients in Phoenix was missing an average of 6 calls per day during treatment hours. Within 30 days of implementing voice AI: Call capture rate increased from 60% to 97% Monthly new client bookings increased by 34% After-hours appointments filled 23 additional slots per month Staff stress decreased dramatically - no more interrupted procedures The ROI was immediate. At $99/month, voice AI paid for itself with just two additional bookings. Integration with your existing workflow. If you're worried about disrupting your current systems, don't be. Voice AI integrates with your existing CRM without changing how you work. For Vagaro users: Appointments sync directly to your calendar. Client notes, preferences, and treatment history remain accessible. For Boulevard users: The AI understands your service menu and can book complex treatment sequences. For Mindbody users: Membership and package information flows seamlessly between systems. Your staff doesn't need training on new software. Your clients don't experience any difference except faster, more reliable service. Beyond booking: the complete client experience. Voice AI does more than just schedule appointments: Handles rescheduling requests without interrupting your current client Sends automated confirmations and reminders to reduce no-shows Provides basic pre-treatment instructions (avoiding sun exposure, stopping certain medications) Qualifies leads by asking the right questions about skin type, medical history, and treatment goals The cost reality: $99/Month vs. $3,000+/Month. A qualified med spa receptionist costs $3,000-$4,000 per month when you factor in salary, benefits, taxes, and training. They work 40 hours per week, take vacations, and occasionally call in sick. Voice AI costs $99 per month and works 168 hours per week, every week, without breaks. It doesn't need health insurance, paid time off, or workers' compensation. The math is simple: voice AI delivers better coverage at 3% of the cost. Getting started: what to expect. Implementing voice AI for your med spa takes about 48 hours: Day 1: Setup call to configure your services, pricing, and scheduling preferences Day 2: Integration with your CRM and testing with your team Go-live: Voice AI starts handling calls immediately No long-term contracts, no setup fees, no per-minute billing surprises. Month-to-month service that you can adjust as your business grows. Your next step. Every day you wait is another day of missed revenue. While you're considering voice AI, your competitors might already be capturing the calls you're missing. The question isn't whether voice AI makes sense for med spas - it's whether you can afford to keep losing $2,000-$4,000 in potential bookings every week. See voice AI in action with a personalized demo. Shamrok'll show you exactly how it would work with your current systems and calculate your potential ROI based on your actual call volume. Faq. How does voice AI handle complex medical aesthetics consultations? Voice AI qualifies leads by asking about skin concerns, previous treatments, and desired outcomes. It books consultation appointments where you provide detailed treatment recommendations. The AI doesn't give medical advice - it ensures qualified prospects reach you efficiently. Can voice AI integrate with my existing vagaro/boulevard/mindbody system? Yes. Voice AI integrates directly with Vagaro, Boulevard, Mindbody, Mangomint, and other major med spa management systems. Appointments sync automatically, and client information flows seamlessly between platforms. What happens if a client has an urgent concern or reaction? Voice AI is programmed to immediately transfer urgent medical concerns to your emergency line or direct clients to seek immediate medical attention. For business hours, urgent calls can be transferred directly to your staff. How quickly can I see ROI from voice AI? Most med spa owners see positive ROI within 2-3 weeks. At $99/month, voice AI pays for itself with just one additional booking. Given that med spas typically miss 30-40% of calls during peak hours, the revenue increase is usually immediate and significant.

LOS ANGELES - July 17, 2025 - Boulevard (www.joinblvd.com), provider of the client experience platform purpose-built for appointment-based, self-care businesses, today announced that it has raised $80 million in Series D funding led by JMI Equity, a growth equity firm focused on investments in leading software companies, with continued participation from Index Ventures and VMG Partners.

Boulevard, a Los Angeles, CA-based provider of a client experience platform purpose-built for appointment-based, self-care businesses, raised $80M in Series D funding.