Lead Solutions Architect - ServiceNow & API Integration

Lead Solutions Architect — ServiceNow & API Integration (Secret)

Location: Remote — United States  
Security Clearance: Active Secret required

Connect Critical Systems. Shape Federal Healthcare Technology.

Rackner is seeking an experienced Lead Solutions Architect to design and guide secure technology integrations supporting federal healthcare operations.

In this role, you'll lead architecture decisions connecting ServiceNow with enterprise applications, clinical systems, and operational platforms through approved APIs. You'll help establish engineering standards, guide integration efforts, and ensure technical solutions are reliable, maintainable, and aligned with security and operational requirements.

This opportunity offers the chance to influence complex technical environments, collaborate with engineering and government stakeholders, and solve meaningful integration challenges that support healthcare delivery and mission readiness.

What You'll Do

• Lead end-to-end solutions architecture and maintain the inventory of system integrations and interfaces.
• Design secure API integrations connecting ServiceNow with enterprise, clinical, and operational systems while preserving existing systems of record.
• Design ServiceNow Integration Hub spokes and integration patterns that support complex operational environments.
• Develop architecture approaches for mobile and disconnected operations, including transaction queuing, synchronization, and data reconciliation.
• Establish engineering standards and provide technical guidance to automation and data integration engineers.
• Review production releases for alignment with approved architecture, integration standards, and operational requirements.
• Identify and address technical dependencies involving platform access, licensing, security, and system interoperability.
• Develop practical alternatives when platform limitations or technical constraints affect implementation.
• Lead customer interface approval activities and represent the engineering team in architecture and security review boards.

Required Qualifications

• 8+ years of professional solutions architecture experience, including enterprise API design.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• Compliance with applicable DoD 8140 qualification requirements.
• Active U.S. Government Secret security clearance

Preferred Qualifications

• ServiceNow Certified Implementation Specialist (CIS) certification in IT Service Management (ITSM) or Integration.
• Experience supporting Platform One or DoD Impact Level 5 (IL5) environments.
• Experience with healthcare system integrations, including HL7 or FHIR standards.

Why Rackner?

At Rackner, we bring together modern engineering practices, technical expertise, and mission-focused problem-solving to support complex federal programs.

We value collaboration, practical innovation, continuous learning, and people who take ownership of their work. Our team provides opportunities to grow professionally, contribute to meaningful projects, and work alongside experienced technical and operational professionals.

Benefits & Perks

Rackner offers a competitive benefits package designed to support employees' professional development and well-being, including:

• Company-supported certifications aligned with program work.
• Career development and leadership opportunities.
• 401(k) with a 100% company match on contributions up to 6%.
• Medical, dental, vision, life, and disability insurance.
• Generous paid time off and paid holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement.
• Weekly pay and team events.

Benefits are subject to applicable eligibility requirements and company policies.

Work Arrangement

This is a remote position based in the United States. Candidates must currently hold an active Secret security clearance.

Equal Opportunity Employer

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.