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Walgreens

Retail pharmacy chain with health services

Photo Specialist

Checkout & Customer ServicePosted on Nov 3
Full-timeEdina, MN, USA$15 - $19 /hrIn-person

About the Job

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evenings and weekends.

Responsibilities

  • Engage customers and patients at the photo counter, proactively identify their needs, provide personalized products and services, and resolve concerns through follow-up.
  • Model customer-service best practices and reinforce courteous, proactive, and personalized service behaviors across the team.
  • Provide accurate and efficient photo-department service, including digital passport photos, and promote photo products and services.
  • Recommend products, services, upgrades, and companion items to meet customer needs and support sales.
  • Accurately process purchases, returns, refunds, exchanges, and rain checks while following cash-handling procedures.
  • Manage photo-department inventory, supplies, organization, and operational readiness; monitor inventory, maintain records and product availability, and align expense, raw-material, and supply inventory with forecasted three-week customer demand.
  • Process and fulfill photo, online, and web pickup orders accurately and on time.
  • Support customers using FedEx, Western Union, and other auxiliary services while following applicable policies and procedures.
  • Maintain photo equipment and use store systems and technology to support operations, troubleshoot issues, and deliver quality results.
  • Keep the photo department clean, organized, safe, and well merchandised, and contribute to store appearance and operational standards.
  • Support merchandising in photo and nearby departments through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
  • Support cross-training and development of store team members on photo-department operations and services to help ensure coverage and operational continuity.
  • Follow company policies, asset-protection standards, and regulatory requirements to support a safe, compliant, and secure environment.
  • Collaborate with team members, maintain respectful working relationships, and complete additional assignments as needed to support business objectives.
  • Attend training and complete e-Learnings requested by a manager or assigned by corporate.

Desired Qualifications

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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