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DigitalOcean

Runs cloud infrastructure for apps and AI

Data Center Manager

IT OperationsUpdated on Nov 7
Full-timeWenatchee, WA, USA

About the Job

Requirements

  • Six to ten years of progressive experience in data center operations, including at least three years of team leadership or site management in a high-scale environment.
  • Deep technical knowledge of data center systems, including compute, storage, networking, airflow, liquid cooling, and cooling systems, with the ability to coach others in these areas.
  • Experience with GPU deployments; familiarity with liquid cooling infrastructure or high-density rack solutions is a plus.
  • Strong understanding of facility infrastructure, including electrical systems, power distribution, uninterruptible power supply (UPS), and cooling design principles.
  • Hands-on experience with data center health monitoring, rack design, structured cabling, and server manageability tools.
  • Experience using work tracking tools such as Jira and applying Kanban or similar agile workflows to visualize work, identify bottlenecks, and optimize flow; a systems-oriented mindset focused on team health and habits that improve throughput, predictability, and accountability over time.
  • Ability to drive performance, set goals, and create a culture of ownership and continuous improvement.
  • Ability to work cross-functionally to solve problems and improve operations.
  • Global mindset and experience working with geographically distributed teams; ability to align across time zones and infrastructure standards.
  • Ability to be on-call for escalations outside of business hours.
  • Ability to lift up to 50 pounds and remain on one's feet during extended work sessions.

Responsibilities

  • Manage onsite operations of the EAT data center and oversee technicians and engineers to ensure uptime, efficiency, and safety.
  • Lead and mentor a distributed team across the EAT location, managing staffing, scheduling, performance, and career development.
  • Oversee deployment, maintenance, and optimization of compute, storage, and networking infrastructure, including liquid GPU-based systems.
  • Manage the physical infrastructure environment, including power delivery, airflow, and liquid cooling, to support high-density compute workloads and liquid cooling systems where applicable.
  • Work with facilities and capacity planning teams to optimize rack density and energy efficiency, and partner with vendors, original equipment manufacturers, and suppliers to ensure timely component delivery, manage return merchandise authorizations (RMAs), and resolve hardware escalations.
  • Work with facilities and infrastructure engineering teams to understand mechanical and electrical designs, contribute to floor planning, and align facility capabilities with compute growth.
  • Partner with data center architects and cloud product owners to align infrastructure buildouts with changing customer and platform requirements.
  • Collaborate with regional data center managers and infrastructure leads globally to share operational patterns and best practices, raise awareness of local and global risks, align scalable infrastructure plans, and drive consistency and innovation across sites.
  • Work with the Supply Chain and Asset Management team to maintain inventory accuracy, streamline inbound and outbound logistics, and ensure component readiness.
  • Align with the Capacity Management team to forecast and fulfill infrastructure demand, enabling rapid deployment for customer growth and product launches.
  • Manage day-to-day task flow through Jira using Kanban methodology to support smooth operations and continuous delivery.
  • Monitor, maintain, and develop key performance indicators (KPIs), and provide leadership with regular updates on progress and outcomes.
  • Collaborate with external vendors, manage RMAs, shipping and receiving, and inventory control.
  • Serve as the local escalation point and incident lead for operational or technical challenges.

Desired Qualifications

  • Familiarity with liquid cooling infrastructure or high-density rack solutions.

About the Company

DigitalOcean

Runs cloud infrastructure for apps and AI

DigitalOcean provides cloud infrastructure for developers and businesses to build, host and scale applications and AI services. Teams rent virtual machines called Droplets, store data and run managed databases or Kubernetes clusters through a web console and APIs. Its AI services supply GPU computing, model inference and managed environments where software agents use tools and retain information between sessions. Customers pay for the resources they use, with subscriptions and managed services helping teams run applications without maintaining all the underlying infrastructure themselves. DigitalOcean was founded in 2012 and is headquartered in Broomfield, Colorado.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Broomfield, CO
Founded
2012

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