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Sutherland

Global BPO providing customer lifecycle management

Facility-Fee Emergency Department Medical Coder

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePaterson, NJ, USANo salary listedRemote

About the Job

Requirements

  • At least 2+ years of relevant facility-fee outpatient coding experience, specifically in Emergency Department services. Injection and Infusion experience required.
  • Active AAPC or AHIMA coding certification required.
  • Proven ability to work independently and efficiently in a remote environment.
  • Epic experience strongly preferred.
  • Other facility-fee and physician-fee medical coding experience a plus.

Responsibilities

  • Review emergency department medical records to assign accurate ICD-10-CM diagnosis codes, CPT/HCPCS procedure codes, and applicable modifiers.
  • Accurately assign facility Evaluation and Management (E/M) levels in accordance with client-specific emergency department leveling guidelines and facility charging methodologies, including knowledge of the ACEP tool.
  • Analyze documentation from nursing staff, physicians, ancillary departments, and diagnostic services to ensure complete code assignment and charge capture.
  • Apply official coding guidelines, CMS regulations, National Correct Coding Initiative (NCCI) edits, and payer-specific requirements.
  • Review accounts for appropriate assignment of procedural services and injections/infusions when applicable.
  • Identify documentation deficiencies and communicate within the appropriate channels regarding coding clarification needs.
  • Maintain compliance with Medicare, Medicaid, commercial payer, and organizational coding policies.
  • Participate in coding quality reviews, audits, educational initiatives, and process improvement activities.
  • Remain current on coding updates, reimbursement changes, and regulatory requirements affecting emergency department facility coding.
  • Collaborate with coding leadership, auditors, and client representatives to resolve coding-related issues.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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