Personal Lines Customer Service Representative
Leavitt Group
Personal Lines Customer Service Representative
Leavitt Group
Insurance brokerage offering commercial, employee benefits
Homer Insurance Center, an office of Leavitt Group Northwest, is looking for a Part Time Personal Lines Customer Service Representative for their busy office in Homer, Alaska.
Job Description:
Personal Lines Customer Service Representatives are the cornerstone of the personal lines services team. This position answers all inbound personal lines service calls.
Responsibilities and Duties:
Handle customer service requests in a professional and knowledgeable manner.
Determine all impacts/needs associated with the service request, including impacts to other coverage’s or policies.
Document all contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy.
Maintain effective and timely follow-up systems and verify transactions with customers.
Additionally, they will use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively.
Additional responsibilities could include drafting and sending correspondence, and other tasks of a service nature and other duties as assigned.
In addition to inbound service calls, the Customer Service Representative performs service activities to support their team and their manager or others, consistent with the responsibilities outlined above.
Job Requirements/Competencies:
Property and Casualty License required
Excellent communication skills; verbally and written
Detail oriented and able to maintain compliance standards
Must be dependable, provide timely response, and complete of work activities
Homer Insurance
· $25-$28/hr depending on experience
As a national company, the Leavitt Group is one of the largest privately-held insurance agency brokerage in the nation, with over 280 locations across 32 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.
#LI-AH1
Insurance brokerage offering commercial, employee benefits
Leavitt Group is a private network of insurance brokerages that helps individuals and businesses manage risk by offering commercial and personal insurance and group employee benefits. Local agency owners assess needs, quote from multiple carriers, and design tailored coverage and benefit programs, combining personalized service with access to national carrier networks. Its nationwide footprint and long track record, along with strong carrier relationships, set it apart from competitors by enabling local, consultative service backed by broad resources. The goal is to deliver effective risk management and employee benefits solutions through trusted local agents and national capabilities to protect people and property and support business growth.
Explore more opportunities at Leavitt Group