IT Support Engineer Working Student

Responsibilities

• Hand out and manage laptops, making sure everything is set up and running smoothly.
• Create and manage user accounts, reset passwords, and handle access permissions.
• Provide general tech support to solve any issues that come up.
• Help new employees get started by setting up their IT accounts and equipment.
• Manage the offboarding process to ensure all company data and equipment are safely retrieved.
• Keep records of IT inventory, user accounts, and support tickets to stay organized and efficient.

Requirements

• Experience in IT support or a related field, with a good understanding of hardware and software.
• Strong problem-solving skills to troubleshoot technical issues quickly.
• Great communication skills and a customer-focused approach to provide excellent support.
• Familiarity with IT management tools and systems for handling user accounts and hardware.
• Knowledge of cybersecurity best practices to keep data and equipment safe.

Benefits

• Flexible working hours, which can partially be done from home

• €16.50 per hour + monthly pay of your vacation allowance as well as monthly paid holidays

• Travel cost reimbursement (if more than 10km away from the office)

• Tasty office lunches in our light, spacious office on the waterside in Houthavens

• Mac laptop and company merch

• And, of course, an incredible Otrium employee discount!

_______________________

How we hireOtrium is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation. Here’s to freedom, flexibility, and global inclusivity!