Inside Sales Representative

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The Inside Sales Representative plays a fundamental role in achieving company goals & objectives of customer acquisition & revenue growth. You need to be comfortable working with channel partner, internal product & sales teams, generating leads, qualifying & nurturing prospects, & closing sales.

This role will report to Inside Sales Representative Manager/Team Lead or assigned HOD.

As the Inside Sales Representative, you will:

• The first contact point to build long term relationship with mid-market business partners/customers to deliver a strong support to improve overall sales target & revenue.
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• Manage sales cycle effectively which include prospecting, make contact, qualify & nurture prospect turning them into sales closure & delivery.
• Manage quotation requests daily, build sales pipeline, track & review weekly performance.
• Work closely with marketing, channel, & vendor management team in executing lead         generation campaigns & partner recruitment activities.
• Engage & follow through company inbound & outbound leads across industries to identify opportunities & determine customers’ needs with company’s security & cloud offerings.
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• Operate company Customer Relationship Management (CRM) systems for customer profiling & track leads, quotations, Marketing Qualified Leads (MQL), & Sales Qualified Leads (SQL).
• Deliver products, solutions & company value proposition messages verbally, in writing, & through digital platforms to capture business partners/customers attention, envisioning their future with company.
• Able to leverage on digital & social platforms like emails, video, chat, phone, conference call, LinkedIn & etc. to maintain high daily activities to effectively reach out & sell to business partners/customers (minimum 60-90 activities daily).
• To do action plans and results reporting to team lead & management to stay on top of team goals and objectives.
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• Be the digital sales ambassador of company & deliver a world-class customer engagement experience (Distribution-as-a-Service) to company’s vendors, business partners, & customers.
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QUALIFICATIONS AND EXPERIENCE | About you

The ideal Inside Sales Representative:

• Diploma/Degree in Business/Marketing/IT or an equivalent discipline.
• 1-2 Years of experience in digital sales/telesales/inside sales with a proven track record of success.
• Possess excellent sales/customer service relationship background, telesales experience preferred. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• A self-starter with a track record of outstanding performance and achieving goals.
• Strong interpersonal skills, excellent oral, written and verbal communication skills.
• Ability to successfully communicate with contacts via phone, email, chat, video and presentations.
• Added advantage with general knowledge of the IT industry & CRM systems, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
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• Team player achiever and success-driven personality motivated by performance rewards for exceeding annual sales goals and strong business collaboration.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Our benefits include:

• Employee Assistance Program
• Birthday Leave
• Wellness Time Off
• Medical and Hospitalisation
• Dental and Supplements
• Learning & Development

Note: Terms and conditions apply

WORKING CONDITIONS

• Working hours: 9.00 am to 6.00 pm, Monday to Friday (4 days in the office 1 day working from home)
• For this role, we can only accept Malaysian citizen

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.