The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Are you passionate about art and customer service?  We invite you to apply for the role of Gallery of Fine Art Representative at the iconic Bellagio!  In this dynamic position, you’ll play a crucial role in enhancing our guests’ experience by facilitating ticket sales, providing exceptional service, and sharing your knowledge of our stunning exhibitions.  If you’re ready to create unforgettable memories for visitors from around the world, we want to hear from you!

THE JOB: 

The Gallery of Fine Art Representative is primarily responsible for facilitating ticket sales, will call services, and retail operations, while providing comprehensive information about the Gallery of Fine Art.  Additional responsibilities include delivering exceptional guest service, offering information about properties and events, managing cash handling, and implementing service recovery strategies, all while maintaining the highest standards of customer service.  You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

THE STARTING PAY RATE:  $15.00 / Per Hour

THE DAY-TO-DAY:

• Assist guests with ticket and membership sales, efficiently operating the ticketing system for all transactions
• Provide support for gift shop merchandise and accurately handle transactions through the retail system
• Explain and enforce gallery rules to visitors while orienting them to exhibitions and interactive elements
• Reconcile cash and charges from ticket and merchandise sales on a daily basis
• Open and close the Gallery Ticket Office as required
• Collect guest information for the gallery’s mailing list
• Support the Gallery Manager with will-call tickets, third-party wholesalers, and phone sales
• Contribute to achieving membership and revenue goals established by management
• Under the direction of the Gallery Manager, engage guests with informative and professional tours of the current exhibition, including conducting tours for school groups

THE IDEAL CANDIDATE:

• High school diploma, GED or educational equivalent
• Must be able to work various shifts, including weekends and all holidays
• Previous experience working in a museum, art gallery or exhibit
• Comfortable with public speaking and/or speaking to a crowd
• Six (6) months of previous guest services experience
• Six (6) months of cash handling experience
• Experience with using MICROFLEX and InfoGenesis POS
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Capable of standing and walking for a majority of the shift
• Able to effectively communicate in English, in both written and verbal forms

THE PERKS & BENEFITS:

• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16039

Are you ready to JOIN THE SHOW? Apply today!