As a Principal Product Designer on ROS (the Roblox Operating System), you’ll be focused on accelerating the systems that scale Roblox. ROS is our suite of internal applications that drive employee productivity, promote collaboration, and support the most creative workforce in the world. You’ll be responsible for the UX architecture, design language, and user engagement of custom capabilities that scale Roblox. You will combine internal tools and third-party applications for People Operations, Talent Acquisition, Budgeting, Roadmapping, and Business Analytics. You’ll also lead and mentor a team of designers owning the execution of these verticals.

You have experience leading and innovating in the internal application space, with a deep instinct for what great looks like with consumer-facing enterprise tools. You’ll need to be strategic and create long-term design plans encompassing a suite of products, and uplevel the visual design language of ROS. Our company goal is to reach 1 billion users with optimism and civility, and you can’t reach 1B users without ensuring every Roblox employee has a powerful platform behind the scenes.

You will report to the Sr. Product Design Manager.

You Will:

• You’ll audit, research, strategize and lead design for our in-progress ROS platform
• Listen, learn, empathize, and get close to PMs and engineers to understand their challenges, constraints and needs
• Create a visual design language for ROS
• Guide team collaboration, culture, and rituals throughout the design and development process
• Conduct your own UXR interviews, surveys and usability tests to inform and validate product design; synthesize results for stakeholder buy-in
• Oversee the execution of journey maps, system maps, service design blueprints, wireframes, prototypes, reusable components, interaction patterns and rigorous design specs
• Establish a scalable, flexible, and contextually-aware UX framework, patterns, guidelines, templates, and resources for consistency and quality across a suite of tools
• Proactively partner and collaborate with other Roblox product design teams building tools (e.g. moderation platform, customer support flows, infra dashboards)
• Ensure all ROS features are useful, understandable, efficient, easy to use, and valuable to internal Roblox employees
• Become a trusted partner by communicating and demonstrating the value of systems thinking through product design

You Have:

• 7+ years experience in product design, information architecture, UX, or a related field
• Expert knowledge with consumer products and a high-quality bar with UX best practices for internal platforms
• An understanding of the entire product lifecycle, from running design sprints, conducting UX research, executing on design specs, launching, and iterating based on metrics
• Experience as a product design thought leader, influencing PMs and engineers, earning trust, evangelizing design, educating your partners on the UX process, bringing them along, and advocating for users
• Excellent creative, analytical, visual, interaction, and/or service design skills
• Great communication skills for partner teams and leads
• Your own design portfolio of products that showcases, functionality, clarity despite complexity, usability, and flow across an overall user experience

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