If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Shift: Full-Time positions available, weekend availability required. Shift is 12am to 8am.

Reports to: Program Manager

Job Status: Non-Exempt / Hourly

Compensation: up to $18.026 per hour (before shift differential)

Job Duties Include:

Ensuring clients are adhering to rules
Maintaining logs and communicating pertinent information.
Answer telephones.
Conduct regularly scheduled room and facility checks.
This is an awake overnight position
Scanning and Filing Charts
Other duties as assigned

This job describes the essential and general responsibilities of this position. It is not a listing of non essential requirements and duties, which may be inherent to the job.

Must be able to maintain client confidentiality and strong staff/client boundaries.
Minimum of a high school diploma or GED.
6 months experience working in substance abuse services preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of Hope House to provide equal employment opportunity to all applicants and employees without regard to race, sex, color, religion, national origin, age, disability, or veteran status.

11 paid holidays per calendar year
Vacation, Personal, and Sick Time (up to 200 hours per year to start)
Medical, Dental, & Vision Insurance
Flexible Savings Account & Health Savings Account depending on medical plan
AFLAC Supplemental Benefits
Benefit Buyout option if coverage is waived
Voluntary Short-Term Disability & Life Insurance
Company paid Life Insurance Policy at two times annual salary
Company funded Retirement Plan
401k option to further save for retirement
Tuition Reimbursement Program
Assistance with CASAC and/or Licensing Applications/Exam
EAP Program for you and your family
Legal/ID Shield Insurance

About the company

Hope House provides substance use treatment services in upstate New York. Its programs include intensive residential treatment for adults, adolescents, and women with children, as well as outpatient and preventive services, plus a supportive housing program. How it works: the organization offers a continuum of care with structured treatment, therapy, and housing options to support recovery, staffed by professionals such as CASACs, LMSWs, LMHCs, RNs, and other clinicians. How it differs from competitors: it has a long history (founded in 1967) and operates a broad continuum of services—residential, outpatient, prevention, and housing—tailored to diverse populations, including women with children and youth. Its goal is to help individuals achieve sustained recovery from substance use and improve family and community well-being.

Company Size

51-200

Company Stage

Grant

Total Funding

$3M

Headquarters

Albany, New York

Founded

N/A

Get referred to Hope House

See people who can refer or advise you

Simplify's Take

What believers are saying

August 21, 2026 expansion enables simultaneous forensic interviews and faster case processing.
Partnerships with Chevron, Oscar J. Tolmas Charitable Trust, and IJN Foundation deepen fundraising.
Local expansion and community ties strengthen hiring, retention, and mission-driven employee appeal.

What critics are saying

Hope House depends on donor funding; 2026 expansions listed many foundations, businesses, and families.
Demand is rising faster than capacity; the 2026 expansion opened because services were overbooked.
A funding shortfall or major abuse-suit scandal would directly damage trust and referrals.

What makes Hope House unique

August 20, 2026 Brooke’s Place added forensic suites and therapy rooms in Covington.
Hope House served 643 children and delivered 3,060 free counseling sessions in 2025.
The 30-year-old nonprofit integrates victim advocacy, prevention training, and forensic interviewing locally.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Paid Holidays

Paid Vacation

Paid Sick Leave

Company funded Retirement Plan

401(k) Retirement Plan

Tuition Reimbursement

Legal Services

Growth & Insights and Company News

Headcount

6 month growth

25%

1 year growth

25%

2 year growth

25%

Office of the Governor of New York

Mar 30th, 2023

Governor Hochul Announces $658 Million to Strengthen Access to High Quality Health Care

Governor Hochul announced more than $658 million in state funding to support 127 projects that will protect and transform New York State's health care delivery system.

Hope House

Overnight Support Staff

About the job