Visual Merchandising Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for a creative visionary on a Fixed-Term Contract, to bring innovation and exciting ideas to brand projects and campaigns as part of our EMEA team, focusing on our Northern Europe region. The ideal candidate will have a proven track record in executing creative experiential VM with excellent project management skills. Key deliverables will be ‘out of home’ creative projects that deliver engaging experiences to customers and drive brand awareness, as well as commercial brand projects that drive revenue, underpinned by an always on category focus to drive growth.

Please note this role is a 12 month fixed-term contract, based from our Central London offices. We work a hybrid model with 2-3 days in the office.

As a Visual Merchandising Manager you will

• Set, drive and deliver the creative, experiential strategy in line with the broader EMEA strategy to ensure all experiential activity is strategically planned and designed to deliver against objectives.
• Independent management of the creative process to ensure we deliver exceptional creative quality by translating global designs for EMEA specific projects through clear briefing, managing artworkers and feeding back creatively to bring flair to projects with care and attention to detail.
• Execute innovative and world class experiential projects from ideation and design through to delivery in store, across and not limited to pop ups, promotional sites, brand launches, and even online. Projects will have strong impact, make meaningful connections with customers and drive commercial and brand success.
• Lead as a brand expert be the EMEA regions brand expert, protecting brand image across all channels and online and within projects to ensure consistency and best image.
• Engaging suppliers to ensure are working with the best partners, using the best production processes and materials to deliver quality projects.
• Confident presenting designs / prototypes to management for approval to progress projects at critical stages, receive feedback and put into action.
• Manage planograms and assortments across all experiential projects in collaboration with sales and marketing. You will own the budget management and all prop & Stock management.
• Creative trailblazer through collaboration and influencing stakeholders in the business to ensure the EMEA is first to market with best-in-class retail concepts that reflect our brand identity.  
• Sustainability champion to positively impact Charlotte Tilbury - when we feel our most BEAUTIFUL, we conquer the world. We also need the world, OUR WORLD, to feel it’s most beautiful too. To CARE for it. To be mindful and to make sustainable choices in all VM projects.

Who you will work with

• Reporting to our wonderful Head of Store Design & VM for Northern Europe, you will work closely with the team as well as the wider EMEA function.
• Build and maintain strong relationships internally with the wider EMEA team and our global partners across Visual Merchandising, Store Design, Brand, Legal and Procurement, as well as externally with retailers.

About you

• You will have demonstrable experience in Visual Merchandising at a manager level. Ideally, you have experience within Beauty/Retail industries, with exposure to working with European Retailers.
• High attention to detail and project management. You need to be able to manage multiple projects simultaneously with short and long lead times to meet deadlines. Ability to juggle different pressing priorities with ease.
• You are able to balance design, with operational needs and budget objectives resulting in exceptional designs and an improved customer experience.
• An excellent communicator: confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!
• You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
• You have a natural curiosity and a positive mindset, with the ability to think creatively to produce new ideas and concepts that fit within the Charlotte Tilbury brand.
• You have an impressive portfolio and a passion for outstanding creative work! With experience with a range of design packages; Adobe (Photoshop, illustrator, InDesign) + 3D sketchup (desirable).
• Please note, there will be travel required in this role within Europe, that you need to be comfortable with.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!