E

EXL

Analyzes business data and runs outsourced operations

Content Manager – Social Media

Social Media Strategy & ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Four to seven years of experience in social media content management or digital content strategy.
  • Strong understanding of social media platforms, algorithms, and best practices.
  • Experience in content planning, copywriting, and campaign execution.
  • Familiarity with tools such as Meta Business Suite, Hootsuite, Sprout Social, or similar.
  • Strong storytelling, writing, and editorial skills.
  • Ability to manage multiple projects in a fast-paced environment.
  • Creative thinking and innovation.
  • Strong communication and collaboration skills.
  • Attention to detail.
  • Ability to work under tight deadlines.
  • Strategic mindset with an execution focus.

Responsibilities

  • Develop and execute social media content strategies aligned with business and brand objectives.
  • Plan, create, and manage engaging content across platforms such as Instagram, X (Twitter), Facebook, YouTube, and emerging channels.
  • Collaborate with creative, design, and video teams to produce high-quality multimedia content.
  • Manage content calendars, ensuring timely publishing and campaign execution.
  • Monitor social media trends, audience behavior, and competitor activity to optimize content performance.
  • Analyze performance metrics and prepare reports on engagement, reach, and growth.
  • Engage with online communities and manage brand voice across platforms.
  • Support campaign ideation for digital marketing and promotional initiatives.

Desired Qualifications

  • Basic understanding of design and video content workflows.
  • Experience in sports, media, entertainment, or digital-first brands.
  • Knowledge of analytics tools and performance tracking.
  • Exposure to influencer marketing and community management.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

Recently Posted Jobs

Explore more opportunities at EXL

See more jobs