KLDiscovery brings clarity, trust, and meaning to data for clients navigating legal matters worldwide. Our global Forensics team collects, preserves, and analyzes the data that legal matters depend on, and it runs around the clock across the US, EMEA, and APAC

As a Forensic Analyst based in India, you join the India-based group of that global team and work US Central hours, including weekends, so our clients have forensic coverage when they need it. You start with high-volume, well-defined work: cloud data collections, mobile device report exports, chain of custody documentation, and ticket triage, all under structured training from the US team. As your skills and certifications build, your ownership grows, from supervised tickets to independent handling of assigned ticket types to standalone weekend coverage. This is a role for someone who wants to build a career in digital forensics inside a global practice, with a clear path and real responsibility early.

What You'll Be Doing

Collections and Evidence Handling

Process cloud data collections from Microsoft 365, Google Workspace, and similar sources following KLD Standard Operating Procedures.
Generate mobile device report exports from forensic tool outputs (Cellebrite, Oxygen Forensics, Magnet AXIOM, or equivalent).
Maintain chain of custody documentation and evidence handling logs to the KLD standard, and keep case records and ticket notes complete and current.
Travel within India for onsite data collection or evidence and media handover when a matter requires it.

Ticket Triage and Weekend Coverage

Triage, tag, and route incoming forensics tickets in KLD's work management system, and claim and action Tier 1 and Tier 2 requests within SLA, with quality control requests taking priority over new tickets of the same tier.
Monitor the collections and escalation channels during your shift, and alert the on-duty Weekend Coverage Manager to priority requests.
Execute time-dependent, scheduled, and prioritized cloud and remote collections during weekend coverage windows.
Escalate anything client-facing, legally sensitive, or outside a defined SOP to the US team, and provide clear handoff notes at the end of every shift so service continues without interruption.

Learning, Certification, and Growth

Complete structured training, shadowing, and certification milestones set by the US team, and work independently on each ticket type once certified.
Contribute to and maintain the internal knowledge base and SOP documentation as you learn.
Build toward standalone coverage of routine ticket types and, over time, broader collection and analysis work as trust and skills grow.
Lead with the four values. Client is Always in the Room. Own the Outcome. Better Every Day. Deliver Results Together.

What You Should Already Have

Bachelor's degree in computer science, information technology, cybersecurity, or a related field, or equivalent practical experience.
1 to 3 years in digital forensics, IT operations, a helpdesk or ticketing environment, or a similar structured technical role. Strong aptitude and attention to detail can substitute for direct forensics experience.
Exposure to forensic tools (Cellebrite, Magnet AXIOM, EnCase, FTK, Oxygen Forensics, X-Ways, or similar) is a plus, not a requirement. Training is provided.
Basic scripting (Python, PowerShell, or Bash) is a plus, not a requirement.
Strong written English for documentation and ticket notes. Fluent spoken English for daily work with US, UK, and APAC colleagues. Client-facing communication is required at the start.
Comfortable with a sustained US-aligned night schedule that includes Saturday and Sunday, and able to work independently once certified while following escalation protocols.
Able and willing to travel within India for onsite collection or media handover as required.
For the typical APAC Forensic Analyst role, expect 1-2 international trips per year (generally onsite), so a valid passport is recommended.
Preferred, not required: prior experience with a US-based employer, a background in legal, banking, IT infrastructure, IT consulting, or programming, or study or work experience outside India.

Work Environment

Hours: US Central business hours, roughly 7:30 PM to 3:30 AM IST, so you overlap live with your US trainers and the US team.
Schedule: during the first three to six months, Monday to Friday. Once certified on your assigned ticket types, a five-day week that includes Saturday and Sunday (Thursday to Monday or Friday to Tuesday), with two consecutive weekdays off. Transitions are staggered so you move with support, not all at once.
Weekend coverage: the weekend is defined as Friday 5 PM to Sunday 5 PM Central. You are the dedicated forensics coverage in that window for routine and priority ticket types, with the US Weekend Coverage Manager on call for escalations.
Hybrid from Chennai or fully remote from a major Indian city, with company-provided equipment, VPN, high-speed stable/reliable internet and tool access.
This is a demanding schedule by design. Rotation and rest planning, swap flexibility with teammates, and a shift differential are part of how the role is built.

Benefits & Perks

A place on a global forensics team, with structured training and certification from US-based practitioners.
Market-competitive compensation with a shift differential for US-aligned and weekend hours.
Health and insurance benefits per KLD India policy.
Paid time off and statutory benefits.
A defined growth path from supervised ticket work to independent ownership and broader forensic scope, with quarterly performance reviews.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. We deliver forensic collection and investigation, early case assessment, data processing, hosting and review technology, and managed document review to clients around the world, and our Ontrack business delivers data recovery and data management.

KLDiscovery is an Equal Opportunity Employer. Job descriptions are not intended to be all-inclusive lists of responsibilities, requirements, or working conditions. Management reserves the right to modify, add, or remove duties as business needs require.

#LI-Remote

#LI-KV1

About the company

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies, and individuals solve data challenges. Its offerings span the Electronic Discovery Reference Model (EDRM), including data collection, forensic investigation, early case assessment, eDiscovery processing, data hosting, and governance tools. The company combines services and software on a single platform, delivering end-to-end eDiscovery, information governance, and data recovery for litigation, regulatory compliance, and internal investigations with a global footprint across 17 countries and 26 offices. Its goal is to help clients manage data-related needs efficiently by providing a comprehensive, globally accessible suite of eDiscovery and governance solutions.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

McLean, Virginia

Founded

2005

Get referred to KL Discovery

See people who can refer or advise you

Simplify's Take

What believers are saying

August 25, 2026 Nebula AI Case Explorer reduces review volumes and accelerates matter setup.
March 2026 ECAi won early customer praise for faster document organization in active litigation.
Management is investing in product leadership, adding Julian Merschen and expanding European availability later in 2026.

What critics are saying

KLDiscovery still carries roughly $330 million debt, and its term loan matures August 2027.
KLDI traded near $0.005 in September 2026, signaling negligible market confidence.
RelativityOne and AI-native legal platforms compress Nebula pricing power and customer retention.

What makes KL Discovery unique

KLDiscovery spans eDiscovery, forensics, data recovery, and hosting across 17 countries.
Nebula AI Case Explorer launched August 25, 2026 with transparent, reviewable legal AI.
ECAi embeds semantic case assessment inside Nebula, combining software with managed-services expertise.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Paid Vacation
Paid Sick Leave
Paid Holidays
Professional Development Budget
Wellness Program
Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

11%

PR Newswire

Aug 25th, 2026

KLDiscovery announces general availability of Nebula AI Case Explorer(TM), enabling legal teams to understand their data faster and Reduce downstream review volumes and costs.

KLDiscovery announces general availability of Nebula AI Case Explorer(TM), enabling legal teams to understand their data faster and Reduce downstream review volumes and costs. Aug 25, 2026, 08:00 ET The new Nebula AI Case Explorer gives attorneys, in-house teams, and eDiscovery professionals the ability to build context and strategy early, refine analysis as they learn more about the case, and use Agentic Chat to answer questions with sourced and reviewable AI responses. EDEN PRAIRIE, Minn., Aug. 25, 2026 /PRNewswire/ - KLDiscovery, a leading global provider of eDiscovery, information governance, and data recovery solutions, today announced the general availability of Nebula AI Case Explorer(TM) a new solution enabling attorneys, in-house teams, and eDiscovery professionals to get a clearer, earlier understanding of their data from the start of a matter through every new fact that reshapes it. Developed through client conversations, product demonstrations, and significant time working with pilot clients on real matters with real data, Nebula AI Case Explorer combines iterative case intelligence and transparent AI reasoning with Agentic Chat. It equips teams with AI-driven insights to tackle their most important work, from complex investigations and commercial litigation to Second Requests and custodian interview prep. Nebula AI Case Explorer enables legal teams to: * Gain insights by understanding key people, events, and documents with relevance scores the moment setup is complete. Teams can start right away and prioritize where to look first. * Get questions answered fast and perform deep agentic analysis grounded in the matter by asking Agentic Chat plain language questions. * Stay in control and trust the results due to the ability to evaluate the AI's relevancy decision on any document. Nebula AI Case Explorer tracks how often the team agrees with the AI's recommendation, and that signal helps refine the case summary before the next iteration. This ensures the AI's read on the case gets sharper with every cycle and a lawyer stays in the loop throughout. * Simplify set up with the intuitive onboarding wizard, which analyzes existing case knowledge to create themes and AI prompts. * Reduce document volumes to promote to review to better manage review costs. * Refine the case analysis as teams learn more, from third-party production data and new custodians to deposition testimony, so insights stay current without additional manual work. * Work the way you want. Nebula AI Case Explorer analyzes documents already in Nebula while providing the option to continue in Nebula for review or promoting to review in Relativity Server or RelativityOne. * Get expert support from KLDiscovery's eDiscovery services team when needed and a direct client-to-product feedback model that helps shape future innovation. "For decades, our clients have trusted KLDiscovery with their most sensitive matters, trust we've earned through a relentless focus on exemplary client experiences, delivered through trusted services. And from there, we've extended it into mission critical software, and AI is another chapter on this journey," said Lou Paglia, Chief Executive Officer of KLDiscovery. "Our clients want solutions that scale with the needs of their business and are transparent, trustworthy, and defensible. Nebula AI Case Explorer reflects our continued commitment, and it's just the beginning of how we intend to lead the industry forward." Built with legal practitioners for their workflows With an intuitive and visual user experience, Nebula AI Case Explorer simplifies understanding of the key people, themes, events, and timelines in a matter and enables teams to ask plain language questions about the document corpus. Every answer is supported by transparent and traceable reasoning, giving legal teams the ability to validate outputs, maintain control over legal judgment, and trust the results. And Nebula AI Case Explorer is designed for the reality that matters evolve quickly. Teams can refine their understanding of the matter as new facts emerge, whether through deposition transcripts, new custodians, third-party production data, or regulatory inquires, by rerunning the analysis and carrying context forward without starting over. "The best legal technology is built alongside the people who rely on it every day," said Julian Merschen, Chief Product Officer of KLDiscovery. "Over the course of development, we had deep conversations with key clients to understand their most urgent challenges, getting accurate insights on their matter faster, reducing downstream data volumes, and controlling review costs, to build the most impactful solution. Then we validated through nearly 100 touchpoints with a variety of different attorneys, in-house teams, industry leaders, and eDiscovery practitioners. What they consistently asked for was a solution that was powerful, easy to use, transparent, and trustworthy. We built Nebula AI Case Explorer around those principles. Legal teams now have the ability to move faster while maintaining visibility into how answers are generated and the flexibility to operate within the workflows that they already know." Availability and learning more Nebula AI Case Explorer is now generally available to KLDiscovery clients in the U.S. and will be available in Europe later this year. KLDiscovery will showcase Nebula AI Case Explorer during ILTACON, Aug. 23-27 in Nashville, where attendees can see live demonstrations and speak directly with Nebula product and design leaders. If you would like to learn more about KLDiscovery and Nebula AI Case Explorer, request a meeting with a member of our team. About KLDiscovery KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions, empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges. With 26 strategic locations across 17 countries and over three decades of expertise, we combine advanced technology, AI-driven automation, and deep forensic capabilities to transform digital evidence into actionable intelligence. KLDiscovery's award-winning solutions support regulatory investigations, cross-border litigation, and cyber incident response - delivering advisory consulting services, driving strategic advantages, reducing costs, and ensuring defensible outcomes. Through its global data management business, KLDiscovery provides world-class data recovery, disaster recovery, ransomware recovery, email extraction and restoration, data destruction, and tape management. Backed by our 24/7 premier support, KLDiscovery is the trusted partner for organizations worldwide. SOURCE KLDiscovery Inc.

Yahoo Finance

Aug 25th, 2026

KLDiscovery launches Nebula AI Case Explorer to help legal teams analyse data faster and cut review costs

KLDiscovery has launched Nebula AI Case Explorer, a tool designed to help legal teams analyse case data more quickly and reduce review costs. The solution combines AI-driven insights with an interactive chat feature that answers questions in plain language. The platform enables attorneys and eDiscovery professionals to identify key people, events, and documents from the start of a matter. Teams can refine their analysis as new information emerges, with the AI learning from user feedback to improve accuracy over time. Nebula AI Case Explorer works with documents already in KLDiscovery's Nebula platform and allows users to continue review either within Nebula or promote documents to Relativity Server or RelativityOne. The tool was developed with input from pilot clients working on real cases.

KLDiscovery

Mar 5th, 2026

KLDiscovery names Julian Merschen as Chief Product Officer, launches ECAi for ai-driven Early Case Assessment.

KLDiscovery names Julian Merschen as Chief Product Officer, launches ECAi for ai-driven Early Case Assessment. March 5, 2026 New semantic AI capability strengthens Nebula's enterprise eDiscovery platform with intelligent document categorization at the earliest stage of litigation. Eden Prairie, MN, Mar. 5, 2026, /PRNewswire/ - KLDiscovery, a leading global provider of eDiscovery, information governance, and data recovery solutions, today announced the appointment of Julian Merschen as Chief Product Officer and the launch of ECAi, Early Case Assessment intelligence, a new artificial intelligence capability embedded within the Nebula eDiscovery platform. The announcement reflects KLDiscovery's continued investment in secure, enterprise-grade AI innovation purpose-built for complex legal and regulatory workflows. Merschen joined KLDiscovery in November 2025 and brings more than 15 years of experience building AI-driven and enterprise-grade products across ecommerce, finance, and education technology. He previously held senior leadership roles at Amazon, Bridgewater Associates, and Nerdy, where he led global product, engineering, AI, and UX organizations applying machine learning and advanced analytics to complex, data-intensive environments. Merschen holds a PhD in Mathematics from the London School of Economics. His experience building enterprise-scale data platforms, AI-driven decision systems, and generative AI products positions him to lead KLDiscovery's next phase of AI innovation across its solutions, including the Nebula eDiscovery software platform, with a strong emphasis on technical excellence and user-centered design. "Julian combines deep technical expertise with the ability to translate advanced AI into enterprise-ready solutions," said Lou Paglia, Chief Executive Officer of KLDiscovery. "As clients increasingly demand practical, secure, and scalable AI within eDiscovery, his leadership strengthens our ability to deliver meaningful innovation to the solutions we provide our clients." Introducing ECAi: AI-Powered Early Case Assessment intelligence ECAi, a new Nebula eDiscovery capability, applies Azure OpenAI LLMs to transform case narratives into structured document insight. It generates case-specific issue categories, semantically classifying documents rather than relying on exact keyword matches. This delivers faster early insight, greater consistency across large document populations, and scalable, multilingual AI categorization for enterprise volumes. Documents can align to multiple categories for a comprehensive, concept-driven understanding. Embedded directly within Nebula, results are immediately searchable within existing Cull and Review workflows. "The legal industry does not need more experimental AI tools," said Merschen. "It needs intelligent systems embedded directly into secure, defensible workflows. With ECAi, we are bringing semantic intelligence to Early Case Assessment, where strategic decisions are made and risk is defined. This is just the beginning of how AI will continue to evolve within KLDiscovery's Nebula platform." Early customer feedback underscores the practical impact of the new capability in active matters. "I've been extremely impressed with this new feature. In an active lawsuit, it enabled us to quickly organize documents by key case issues and prepare them efficiently for attorney review. It streamlined a process that would normally take significantly more time." - Bryan Kreitz, President, Trinity (TLD) Expanding Nebula's AI Innovation Roadmap KLDiscovery is advancing Nebula's AI beyond ECAi's semantic intelligence. Merschen will preview an interactive AI case exploration prototype at Legalweek 2026 in NYC. This AI helps legal teams rapidly understand case data, navigate complex datasets, and surface actionable insights. It informs review strategy by identifying documents for deeper examination and enables natural-language interactions for instant answers, maintaining control and reliability in high-stakes matters. ECAi and the new AI case exploration prototype will be showcased at the separate KLDiscovery and Nebula booths throughout Legalweek 2026, where attendees can experience live demonstrations and engage directly with Nebula product leaders. The prototype represents the next evolution of Nebula's AI architecture. It expands beyond early case categorization into dynamic case exploration, enabling legal teams to quickly surface insights, interrogate complex datasets, and move from questions to answers within a secure, defensible enterprise environment. Those attending Legalweek 2026 are invited to arrange a meeting with Nebula product leaders for a live demonstration of these capabilities. If you are unable to attend Legalweek 2026 and would like to learn more about KLDiscovery and Nebula, contact KLDiscovery Inc to connect with the appropriate team. About KLDiscovery. KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions, empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges. With 26 strategic locations across 17 countries and over three decades of expertise, KLDiscovery Inc combine advanced technology, AI-driven automation, and deep forensic capabilities to transform digital evidence into actionable intelligence. KLDiscovery's award-winning solutions support regulatory investigations, cross-border litigation, and cyber incident response - delivering advisory consulting services, driving strategic advantages, reducing costs, and ensuring defensible outcomes. Through its global data management business, KLDiscovery provides world-class data recovery, disaster recovery, ransomware recovery, email extraction and restoration, data destruction, and tape management. Backed by its 24/7 white-glove support, KLDiscovery is the trusted partner for organizations worldwide. Media Contact Brandon Steiger

KLDiscovery

Mar 3rd, 2026

Meet Nebula ECAi: Bringing Intelligence to Early Case Assessment

Meet Nebula ECAi: bringing intelligence to Early Case Assessment. March 3, 2026 Early Case Assessment is one of the most critical (and most challenging) stages of eDiscovery. Before committing to full document review, legal teams need a fast, defensible way to understand their data: what matters, what doesn't, and where risk may exist. That's why KLDiscovery Inc developed ECAi (Early Case Assessment Intelligence); a powerful AI-driven categorization solution that helps legal teams analyze case information, automatically organize documents into case-specific categories, and gain strategic insight in minutes instead of days. ECAi is the first offering in Nebula's evolving AI-driven ECA toolkit. How ECAi Works: ECAi begins by analyzing your case summary to generate meaningful, case-specific document categories. It then reads your documents and classifies them using semantic understanding, not just keyword matches. Instead of guessing which search terms might work, ECAi understands the concepts behind the case. Here's how it works: * Provide a Detailed Case Summary * Describe the matter, allegations, parties, and issues. * AI Generates Case-Specific Categories * ECAi creates structured topics tailored to your case; not generic groupings. * Documents Are Automatically Classified * ECAi reads your documents and assigns them to relevant categories. For example: If your case involves "pipeline safety violations," ECAi can identify documents discussing "valve leaks" or "pressure testing failures"; even if those exact words never appear in your search terms! The result? Faster early case assessment, smarter strategic decisions, and lower review costs. What's Else is New in Nebula (and What's Coming!) ECAi is just one part of a broader evolution. In 2026, KLDiscovery Inc has continued enhancing Nebula to deliver greater speed, clarity, and control across the eDiscovery lifecycle. Recent updates include: * Enhanced keyword navigation to help teams move through search results faster and uncover relevant information more efficiently. * Interactive timeline visualizations that provide clearer insight into document trends, communication patterns, and activity over time. * Improved notifications and workflow permissions for better collaboration and governance. * Automated file transfers to streamline data movement and reduce manual touchpoints. * Performance and stability upgrades to ensure a smoother, more reliable user experience across matters of any size. Headed to Legalweek 2026? KLDiscovery Inc'll be featuring ECAi at Legalweek with live demonstrations at both the KLDiscovery booth (#201) and the Nebula booth (#135), and that's only part of what KLDiscovery Inc'll be sharing. KLDiscovery Inc is also previewing an interactive AI case exploration prototype that expands on ECAi's semantic intelligence. This next evolution moves beyond early categorization into dynamic case exploration, helping legal teams interrogate complex datasets, surface insights faster, and move from question to answer within a secure, enterprise-grade environment. Stop by booth #201 or #135 to see these innovations in action, or schedule time to meet with its team onsite! Not Attending Legalweek 2026? Connect with KLDiscovery Inc to schedule a virtual demo and explore how ECAi and Nebula's expanding AI toolkit can support your next matter.

Financial Post

Mar 7th, 2025

KLDiscovery Strengthens Board of Directors with the Appointment of Andrew Shimek and Chris Stone

EDEN PRAIRIE, Minn. - KLDiscovery Inc. ("KLDiscovery" or the "Company"), a leading global provider of eDiscovery, information governance, and data management technology solutions, today announced the appointment of Andrew Shimek and Chris Stone to its Board of Directors, effective March 4, 2025.

KL Discovery

Forensic Analyst

About the job