Job Classification:

Technology - Engineering & Cloud

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.  

Your Team & Role 

As an Infrastructure Developer in the End User Experience Engineering department you will partner with product owners, tech leads, designers, software engineers and delivery professionals to manage Windows clients and mobile devices.  You will develop software and automated solutions to manage the lifecycle of infrastructure services as we solve sophisticated business problems, deploy innovative products, services, and experiences to delight our customers! In addition to applied technical understanding and knowledge, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning.

Here is What You Can Expect on a Typical Day   

·       Management of modern workplace management tools (M365, Intune)

·       Device Management of both Windows and mobile devices using Intune

·       Create, code and support solutions to automate the creation, management, or destruction of infrastructure, with guidance, actively code against the roadmap 

·       Provide easily consumable services to software development teams to assist in the consumption of infrastructure solutions and partner to implement them  

·       Accelerate application development by building patterns of infrastructure services that are consumed self-service, resilient, reliant and in accordance with Prudential standards 

·       Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact and support the goals 

·       Automate unit and integration test cases, solve problems and add new value with automation 

·       Develop corporate platform standards based on cost, capability and capacity requirements to drive business value; document solutions to support the adoption of developed solutions  

·       Bring an understanding of relevant and emerging technologies, begin to find opportunities to provide input to the team, and embed learning and innovation in the day-to-day  

·       Work on problems of diverse scope in which analysis of data requires evaluation of identifiable factors 

·       Apply infrastructure fundamentals to Linux/Unix operating systems, database, network and TCP/IP, and common communication protocols  

·       Use programming languages including but not limited to Python, Powershell, Modern languages, Ansible, CloudFormation and Terraform frameworks 

The Skills & Expertise You Bring 

We are seeking an Infrastructure Developer in our End User Experience department. This position will be responsible for client device management of Mobile and Windows devices using Intune and other technologies.

Skills required
• Bachelor of Information Technology, Computer Science or Engineering or experience in related fields.
• Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization   
• Experience with agile development methodologies and Test-Driven Development (TDD) 
• Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company’s business 
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges 
• Excellent problem solving, communication and collaboration skills

• Good knowledge of Microsoft Intune and MDM.
      o Creation and management of Intune Configuration Profiles for both mobile and Windows device management.
      o Managing security baselines, Endpoint Security policies and Intune Compliance policies to meet organizational security standards.
      o Experience with device enrollment configurations.
      o Familiarity with auto provisioning of Windows devices using Autopilot.
      o Experience resolving issues related to Conditional Access.
      o Working with users and devices within EntraID (AzureAD).
      o Configuration of Microsoft Entra application proxies.

• Ability to manage infrastructure through development and automation using tools such as Powershell, Python, Terraform, Ansible and Nexthink.
• Strong troubleshooting skills needed to independently resolve production issues.
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
• Ability to work on assigned tasks independently.
• Good Knowledge of working with Windows, MacOS, iOS and Android client operating systems.
• Automation skills in Microsoft Power Automate, Terraform and/or GitHub Actions.

• Cloud Computing: Understanding and knowledge of AWS and Azure
• Knowledge of SCCM (Configuration Manager) for Windows client devices is a plus.
• Knowledge of JAMF for MacOS client devices is a plus.
• AZ-900, MD-102, PL-900 and other Microsoft certifications are a plus.

You’ll Love Working Here Because You Can 

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.  

What we offer you:
•    Market competitive base salaries, with a yearly bonus potential at every level
•    Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
•    Retirement plans:
•    401(k) plan with company match (up to 4%)
•    Company-funded pension plan
•    Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
•    Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
•    Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
•    Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, see our Total Rewards Brochure. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

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Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83,000.00 to $123,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.