Distribution Center Supervisor

Schedule: 2nd Shift with a start time of 5:00 PM or 6:00 PM, depending on business needs. Flexibility is required to support operational demands and peak periods.

Join one of North America's leading supply chain organizations at Staples. Our Distribution Center teams play a critical role in delivering products to customers quickly, accurately, and efficiently. Supporting a network that reaches 98% of the U.S. population with next-day delivery, our associates work together to drive operational excellence through innovation, technology, and teamwork. As a Distribution Center Supervisor, you will lead frontline associates, foster a culture of safety and accountability, and contribute directly to the success of our supply chain operations.

Role Summary

The Distribution Center Supervisor is responsible for leading and developing a team of warehouse associates while overseeing daily department operations. This role ensures the achievement of productivity, quality, safety, and cost-control objectives by planning workloads, monitoring performance, and implementing process improvements. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about coaching teams to achieve operational excellence.

What You'll Be Doing

• Lead day-to-day operations within a designated Distribution Center department to meet productivity, quality, safety, and expense goals.
• Develop and execute daily, weekly, and monthly operational plans to achieve departmental objectives.
• Analyze operational performance metrics and reports to identify opportunities for continuous improvement.
• Coach, train, and develop associates to maximize performance, engagement, and career growth.
• Provide timely feedback, conduct performance reviews, recognize achievement, and administer corrective action when necessary.
• Participate in recruiting, interviewing, and hiring skilled warehouse associates.
• Plan and adjust staffing levels to align with operational demands and business needs.
• Utilize warehouse management systems (WMS) and related technology to monitor workflow and drive efficiency.
• Foster a collaborative team environment that promotes communication, accountability, and operational success.
• Ensure compliance with company policies, operational procedures, and all safety regulations.
• Support a culture focused on continuous improvement, employee development, and customer satisfaction.
• Partner with Distribution Center leadership to achieve facility-wide performance goals.

What You Bring to the Table

• Strong leadership skills with the ability to motivate, coach, and develop associates.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data, identify trends, and solve problems.
• Ability to prioritize competing demands in a fast-paced, deadline-driven environment.
• Strong organizational and decision-making skills.
• Positive attitude and commitment to fostering an inclusive, team-oriented culture.
• Ability to adapt to changing business needs and operational priorities.
• Commitment to maintaining a safe and productive work environment.

What's Needed - Basic Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in a warehouse, distribution center, logistics, or related operational environment.
• Experience leading teams, projects, or work groups in a fast-paced setting.
• Ability to work flexible schedules, including potential rotational shift assignments.

What's Needed - Preferred Qualifications

• Bachelor's Degree in Supply Chain, Business, Operations Management, or a related field, or equivalent experience.
• Experience with warehouse management systems (WMS), AS400, SPC methodologies, or similar distribution technologies.
• Knowledge of warehouse operations, productivity standards, inventory management, and process improvement methodologies.
• Strong mathematical, reporting, and analytical skills.
• Proficiency with Microsoft Office applications and AI-enabled technology tools.
• Demonstrated ability to identify process variances and implement operational improvements.
• Strong coaching, employee relations, and performance management experience.
• Proven ability to lead teams in a deadline-driven environment while maintaining high levels of service and quality.
• Continuous learning mindset with the ability to quickly absorb and apply new information.

Get great perks. 

• Generous amount of paid time off, including one Floating Holiday each year 
• Flexible work arrangements, including flexible work hours
• 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits 
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

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