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Despegar

Online travel agency: flights, hotels, rentals

Analista de Treinamento - Conteudista

Instructional Design & Curriculum DevelopmentConfirmed live in the last 24 hours
Full-timeSantana de Parnaíba, BrazilNo salary listed

About the Job

Requirements

  • Solid experience in corporate education and instructional design.
  • Specialization in content-creation tools, including advanced Canva, video-editing tools, e-learning tools, and learning management systems.
  • Knowledge of educational methodologies, including andragogy, microlearning, storytelling, and learning experience.
  • Proficiency in using artificial intelligence tools.
  • Ability to transform complex topics into clear, engaging content.
  • Ability to make technical decisions autonomously.

Responsibilities

  • Define content and virtual training strategies with internal teams and partners.
  • Lead optimization processes for training pathways and learning models.
  • Create complex and innovative content, including learning paths, videos, learning journeys, gamification, and advanced e-learning.
  • Align content with predefined pedagogical architecture, storytelling, and learner experience.
  • Define and evolve layout, language, and narrative standards.
  • Serve as a technical reference for content and editing tools.
  • Support and guide mid-level and junior professionals.
  • Participate in validating critical processes and operational changes.
  • Propose and implement continuous content improvements based on data, feedback, and learning indicators.

Desired Qualifications

  • In-depth knowledge of tourism, AIR and NO AIR workflows, and provider systems.
  • Previous experience in customer service or travel technology environments.
  • Intermediate or advanced Spanish; the routine involves regional teams.
  • Experience with learning metrics and operational efficiency.

About the Company

Despegar

Online travel agency: flights, hotels, rentals

Despegar.com operates as a travel booking platform in Latin America, letting travelers find and reserve flights, hotels, car rentals, and other travel services. Users search across multiple providers on Despegar’s site, compare options, and complete bookings directly, with the company earning commissions from suppliers for each transaction and additional revenue from advertising and related services. The platform differentiates itself through its regional focus on Latin America, a wide catalog of travel products from various providers, and its business model that relies on commission revenue and ads rather than owning all inventory. Despegar’s goal is to streamline how travelers in the region discover and book travel, expanding its market share in Latin America’s online travel market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Buenos Aires, Argentina
Founded
1999

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