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ESET

Subscription-based cybersecurity software and threat detection

IT Business Analyst

Business AnalysisUpdated on Nov 15
Full-timeBratislava, Slovakia€2.6k /moIn-person

About the Job

Requirements

  • A minimum of 3 years of experience in business analysis, preferably in an IT environment.
  • Strong knowledge and practical experience with business analysis and requirements management techniques.
  • Ability to analyze business needs, processes, and systems, identify gaps, and recommend appropriate solutions.
  • Experience translating business needs into clear and structured business and functional requirements.
  • Good understanding of business process analysis and modeling; knowledge of BPMN and/or UML is an advantage.
  • Strong analytical, problem-solving, communication, stakeholder management, and facilitation skills.
  • Understanding of IT solution delivery and project management principles, including Agile and/or traditional approaches.
  • English proficiency at B2 level.

Responsibilities

  • Collaborate with stakeholders to elicit, analyze, document, prioritize, and validate business requirements.
  • Analyze business needs and processes, identify gaps, risks, and improvement opportunities, and recommend solutions.
  • Facilitate workshops and meetings to clarify requirements and align stakeholders.
  • Translate business needs into functional requirements, user stories, acceptance criteria, process models, and other relevant deliverables.
  • Work closely with business and IT teams to assess solution options and impacts.
  • Identify opportunities for process improvement and automation.
  • Develop and maintain business analysis and process documentation.
  • Support solution implementation through requirements clarification, validation, user acceptance testing, and change activities.

Desired Qualifications

  • Business Analysis certification.
  • Experience with data analysis or data modeling.
  • Experience with Jira, Confluence, process modeling tools, or similar solutions.
  • Understanding of systems, application programming interfaces, and integrations from a Business Analyst perspective.
  • Awareness of artificial intelligence, automation, and emerging technologies and their potential impact on business processes.

About the Company

ESET

Subscription-based cybersecurity software and threat detection

ESET provides cybersecurity solutions for both businesses and individuals, including antivirus software, endpoint protection, and advanced threat detection. Its products protect devices and networks by using machine learning to identify malware and suspicious activity, with regular updates and 24/7 support. Enterprise offerings include managed security services and consulting, tailored to the needs of large organizations. The company primarily sells annual or multi-year subscriptions, enabling customers to receive ongoing protection and updates. ESET differentiates itself through a broad product portfolio, a strong reputation for reliable security, and the use of machine learning to enhance threat detection. Its goal is to keep digital environments secure across industries like finance, healthcare, and education by preventing cyber threats and providing timely responses and support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Bratislava, Slovakia
Founded
1992

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