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Virginia Eye Consultants

Ophthalmic Technician - Multiple Teams

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNorfolk, VA, USA

About the Job

Requirements

  • A high school diploma or General Educational Development (GED) credential is required.
  • One year of related experience and/or training, or an equivalent combination of education and experience, is required.
  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
  • Comply with Health Insurance Portability and Accountability Act (HIPAA) confidentiality standards when communicating patient information.
  • Reliable transportation is required to travel to multiple work locations with minimal notice.
  • Work over 40 hours to meet business needs and work weekends when applicable.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Experience using Electronic Medical Record (EMR) systems.
  • Computer proficiency and the ability to quickly learn new applications.
  • Ability to perform the physical activities required for the role, including lifting, carrying, pushing, and pulling items up to 25 pounds, and frequent walking, sitting, standing, bending, stooping, reaching, grasping, writing, typing, and technology use.
  • Visual and auditory acuity, including color, depth, peripheral vision, and focus adjustment, is required.

Responsibilities

  • Provide patient service during each in-person or telephone encounter.
  • Greet patients promptly and thank them when they leave.
  • Anticipate physician needs to facilitate clinic flow.
  • Manage patient and physician time and schedules with urgency.
  • Comply with company policies and procedures, including HIPAA.
  • Verify patient information by interviewing patients.
  • Record patients' medical histories, current medications, and reasons for visits.
  • Record all patient data in the Electronic Medical Record (EMR).
  • Assess patients' eyes by observing pupils, muscles, visual acuity, and extraocular movements.
  • Perform dilation, refraction, pressure measurements, and diagnostic testing, including visual fields, optical coherence tomography (OCT), GDX, IOL Master, autorefractor testing, and topography.
  • Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
  • Document medical visits and procedures accurately and thoroughly as physicians perform them.
  • Prepare patients for treatments and minor procedures.
  • Measure and record vital signs, including blood pressure, pulse, and respiration rate, as required.
  • Open and close examination rooms as needed.
  • Clean and stock examination, treatment, laser, and other assigned rooms.
  • Maintain the drug count.
  • Perform general office duties and cleaning assigned by the manager.

Desired Qualifications

  • Certified Ophthalmic Assistant (COA) certification.
  • Certified Ophthalmic Technician (COT) certification.
  • Desire to gain industry knowledge and training.

About the Company

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