Market Associate

Job Summary:

The Market Associate is a key member of our store team, responsible for delivering exceptional Guest service, maintaining food safety and sanitation standards, preparing fresh food offerings, supporting inventory and store operations, and ensuring a safe, clean, and inviting store environment. This role requires flexibility, professionalism, and dedication to upholding brand standards across all daily tasks.Whether preparing fresh food, stocking shelves, or assisting at the register, Market Associates are empowered to think beyond the task at hand—to create moments of connection, solve problems, and uphold the Alltown Fresh commitment to Community, Local, Fresh, and Hospitality. If you’re ready to work hard, make an impact, and deliver best-in-class service every day, we’re ready to welcome you to the team.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.  

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. 

Job Description:

At Alltown Fresh, we believe in more than just providing great products—we’re here to build something meaningful. Rooted in our Four Pillars of Community, Local, Fresh, and Hospitality, we strive to create an experience that feels personal, warm, and genuine. If you have a positive attitude, enjoy connecting with people, and are ready to roll up your sleeves, you’re in the right place. We are committed to hiring great people and supporting them fully—because when our team thrives, our guests feel it. A visit to Alltown Fresh is more than a transaction; it’s a moment of connection, where a friendly smile and heartfelt welcome are just as valuable as the products on our shelves.

Position Title: Market Associate

PRINCIPAL DUTIES AND RESPONSIBILITIES

Guest Service & Sales

• Provide best-in-class Guest service at every interaction.
• Greeting every Guest with a smile and sincere welcome.
• Suggest relevant purchases and promote current specials.
• Execute the company’s Guest service program consistently at the store level.
• Interact professionally with all customers and address concerns promptly and courteously.

Food Service & Merchandising

• Prepare/maintain all fresh, Grab and Go food items according to company guidelines.
• Execute daily prep
• Assist when needed in food service preparation venue.
• Maintain all self-service food areas, including coffee stations, fountain machines, fresh cases, dispensers, and condiment centers.
• Restock and rotate products based on received and production dates to ensure freshness.
• Execute cleaning checklist
• Follow food safety, allergen, and sanitation procedures consistently.

Store Operations

• Operate point-of-sale (POS) systems efficiently and accurately.
• Assist in inventory management: monitor stock levels, checking in and working deliveries, conduct back stocking, and complete shift reports as required.
• Maintain cleanliness brand standards, including cleaning equipment, shelving, floors, and store entry areas.
• Support all site-level programs and operational processes as directed by management.

Safety, Compliance & Market Appearance

• Maintain a safe and secure store environment for guests, associates, and vendors.
• Adhere strictly to safety, sanitation, hazardous material, and environmental guidelines.
• Operate all equipment safely and report any malfunctions immediately.
• Promptly document and report all workplace accidents, incidents, or injuries.
• Complete required safety and health training, including new hire orientation.
• Maintain the interior and exterior appearance of the store to company standards.

Additional Job Description:

• Must be 18 years of age or older.
• Basic math skills to perform transactions and complete shift documentation.
• Strong knowledge of general safety, sanitation, and hygiene practices.
• Ability to validate customer identification for age-restricted product sales per state law.
• Comfortable working independently or collaboratively in a team environment.
• Professional and calm demeanor, including in emergency or high-pressure situations.
• Ability to tolerate exposure to gasoline fumes, cleaning supplies, and varying temperature conditions (coolers, outdoors, kitchen areas).
• Willingness to work a flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS

• Ability to lift up to 50 pounds using proper lifting techniques.
• Frequent standing, walking, bending, and reaching throughout shift.
• Ability to traverse all areas of the store.
• Occasional desk/computer tasks may be required.
• Prolonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.
• Frequent exposure to cold, heat, wet surfaces, and food allergens.
• Standing, bending, twisting, and lifting throughout shift.
• Use of food service equipment and point-of-sale systems.
• Fast-paced retail environment requires attention to detail and accuracy.

Pay Range:

$18.13 - $21.34

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. 

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. 

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.  

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.