Product Manager

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. 

Overview

As a leader in global background screening services, HireRight is seeking a strategic and customer focused Product Manager to join its International product organisation. In this role, you'll drive product innovation and execution across EMEA, APAC and LATAM, collaborating with cross-functional teams to deliver solutions that meet the evolving needs of our clients.

As a product manager at HireRight, you'll be empowered to help define our strategy, shape the roadmap and champion the voice of the customer - all while working in a fast-paced, mission-driven environment that values transparency, agility, and impact. This is a pivotal role within the International product team and will deliver strategic solutions that are tailored to the needs of our customers.

Whilst collaborating with a globally distributed product development organisation, you will establish close partnerships across the business to create, build, and deliver innovative and differentiated screening products from ideation to launch. You will deliver customer-focused products and services that mitigate risk for our clients, increase efficiency and speed up the time-to-hire for HireRight’s customers. This is an exciting role for a customer-centric innovative individual to drive our product strategy across the International region, grow our market share and positively impact our clients.

This is a hybrid role based out of our London office in Canary Wharf. 

Responsibilities

Responsibilities:

• Define and execute product vision, strategy, and roadmap priorities based on market, customer, regulatory, and business needs• Translate complexity into clarity, taking market, user and business needs, and translating those into product vision, strategy, and requirements• Drive entire product lifecycle from ideation through development, launch, and go-to-market activities• Creating epic and feature level requirements as well as user stories for agile delivery teams • Identify new market opportunities, develop business cases, and present to senior leadership for sponsorship, budgeting, prioritisation, and resourcing• Practice data-informed decision-making and demonstrate deep understanding of critical business drivers and KPIs to help achieve product/market fit• Establish a feedback loop with customers, users, and partners to understand their pain points and identify new products and services that meet their needs and exceed their expectations• Collaborate with go-to-market and marketing teams on product positioning, packaging and pricing• Collaborate with engineering teams to prioritise features and create actionable requirements• Clearly communicate and build consensus with agile teams, stakeholders and leadership • Participate and contribute to marketing events, conferences and webinars and act as an evangelist and thought leader

Qualifications

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, a related field, and/or equivalent work experience
• 5+ years of experience defining, building, and launching successful B2B SaaS products
• Experience overseeing product strategy, roadmap, and requirements definition
• Experience engaging with customers to articulate strategy and vision, as well as understanding customer pain points and gathering requirements
• Experience leading and collaborating with large distributed and cross-functional teams
• Experience with product delivery from ideation through launch and go-to-market activities

Preferred Qualifications

• Customer-centric with deep empathy and understanding for customers and users
• Highly “intrapreneurial” with strong ability to juggle between strategic, tactical, and operational responsibilities
• Previous experience in background screening and/or verification services
• Analytics, reporting, visualisation experience
• Exceptional analytical, problem-solving, collaboration, and communication skills
• Passionate about delivering great client and user experience (UX), and product design to help drive user engagement and customer satisfaction

• Demonstrates deep knowledge of and expertise in multiple product management disciplines and functional areas including:

• Product and go-to-market (GTM) strategy
• Market research and competitive analysis
• Customer engagement and monetisation
• Prototyping, customer research, and usability testing
• Innovation and new product development
• Product roadmap and requirements definition
• Agile software development methods and practices
• Analytics, insights, and key performance indicators (KPIs)
• Business case development and build/buy/partner analysis
• Financial modeling and forecasting
• A/B testing and optimisation 

• Establishes strong collaborative relationships and partnerships with peers, leaders, and cross-functional stakeholders across the business including:

• Engineering
• Operations
• Sales
• Marketing
• Account Management
• Customer Service
• Finance
• Legal
• Compliance

What do we offer

This position includes a competitive salary, annual performance incentive bonus and benefits package.

As part of our commitment to our employees’ well-being and satisfaction, we offer a comprehensive benefits package. Below, you’ll find an overview of the mandatory and supplemental benefits available to our team members.

• Yearly salary review scheme based on company and personal performance
• 25 days holiday
• A competitive pension scheme to secure your financial future
• Private Medical Insurance - with funded coverage, you can access high-quality healthcare without worrying about out-of-pocket expenses
• Funded Income protection ensures financial security if you’re unable to work due to illness or injury, your income is safeguarded even during challenging times.
• Group Life Assurance funded by Hireright provides a lump-sum payment to your beneficiaries in the event of your passing. It’s an essential safety net for your loved ones.
• Voluntary benefits package allows you to tailor your perks (e.g. discounted retail vouchers, great value Dental Insurance, Critical Illness insurance for Employee and Spouse)

Please submit resume/CV in English.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.