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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeConcord, NC, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is required, with specified alternatives depending on division: structured clinical military training documented by DD214 or EMT; or, for IL/WI and Floyd & Navicent, an approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest. For IL/WI and Floyd & Navicent, Basic Life Support for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • Wake Forest requires certification from one of the listed medical-assistant credentialing organizations; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Must demonstrate knowledge and skills to provide age-appropriate care, understand growth and development across the lifespan, assess and interpret patient-status information, and provide care according to departmental policies and procedures.
  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday, and lift 35 pounds without assistance. Patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available; unique situations are assessed case by case.
  • Must have functional speech, vision, hearing, and touch, with fine-hand manipulation ability; must wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards; and must operate equipment necessary for the job.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain specialty-related training and competency while providing patient care.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, tracking results, point-of-care testing per standing or provider order, and CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to medication-administration rights.
  • Perform duties as assigned, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, collaborate with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order and areas are stocked.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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