Food Service & HospitalityDining, Bar & Counter Service
About the job
Requirements
A High School Diploma or GED certificate.
Excellent interpersonal and telephone communication skills.
Previous cash handling experience.
A demonstrated commitment to providing exceptional guest service and a service-oriented guest-first approach.
A friendly, outgoing, positive, and enthusiastic attitude.
The ability to remain professional and courteous with the general public.
The ability to exercise good judgment while working independently and collaboratively in a team environment.
The ability to work in a noisy and sometimes chaotic environment and remain flexible under varied circumstances.
Punctual, neat, and accurate work habits with attention to precision and detail.
The ability to work evenings, weekends, holidays, and extended schedules during peak periods.
The ability to adjust to business needs and display urgency during peak hours.
A valid ServSafe Food Handler’s Certificate.
The ability to stand and/or walk for extended periods.
The ability to lift and carry 20 pounds over short distances.
Responsibilities
Warmly welcome guests.
Intake new guests for seating.
Use Toast to track open seats, clean and dirty tables, and seat guests.
Lead guests to set tables.
Process cash transactions.
Process to-go orders by taking orders in person or over the phone and packing orders.
Assist servers based on workflow by setting tables, spot-cleaning the floor, and clearing tables.
Perform additional duties as assigned.
Desired Qualifications
Two years of previous host experience.
Job Description: The host is the first point of contact for Guests and will set the tone for their dining experience. They are essential in creating an enjoyable dining experience that we aim to provide at Ember. Hosts must be friendly, approachable, and knowledgeable about the dining experience.
Essential Functions:
Warmly welcome Guests
Intake new Guests for seating
Use Toast to track open seats, clean & dirty tables, and seat guests
Lead Guests to set tables
Process cash transactions
Process to-go orders
Take orders in-person or over the phone
Pack orders
Assist servers with the following tasks based on workflow
Setting tables
Spot-cleaning the floor
Clearing tables
Perform additional duties as assigned
Minimum Qualifications:
High School Diploma or GED certificate
Excellent interpersonal and telephone communication skills
Previous cash handling experience
Demonstrated commitment to providing exceptional Guest service; service oriented with a “Guests come first” mentality
Possesses a friendly, outgoing, positive and enthusiastic attitude
Ability to be professional and courteous with the general public
Able to exercise good judgment while working both independently and collaboratively; works well in a team environment
Able to work in a noisy and sometimes chaotic environment and be flexible under a variety of circumstances
Punctual, neat, and accurate in work habits; precise and detail-oriented
Ability to work evenings, weekends, holidays and extended schedules during peak periods
The ability to adjust to business needs and display a sense or urgency during peak hours.
Valid ServSafe Food Handler’s Certificate
Preferred Qualifications:
2 Years of previous host experience
Physical Demands
Able to move from place to place which may include standing and/or walking for extended periods of time
Lift and carry 20 lbs short distances
Dress Code: Black button-up and black pants, non-slip shoes
Pay Range: $17.00/hr to $22.00/hr + Tips
Ember Korean BBQ is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.
This job description is not intended to cover every single requirement of the job.
Ember Korean BBQ reserves the right to change job duties at any time.