U

Universal Health Services

Manages hospitals and behavioral health facilities

Outpatient Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeTemple, TX, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Two years of experience on a multi-line telephone switchboard is required, preferably in a healthcare environment, along with any combination of education, training, or experience in a hospital environment.
  • Successful completion of Handle with Care Training, Service Excellence Training, and CPR certification is required; certifications must be obtained during new-hire orientation.

Responsibilities

  • Maintain program admissions, step-downs, and discharges in the MedSeries4 system.
  • Submit charge sheets and census data to the Business Office.
  • Participate in transportation coordination and serve as a liaison for families and staff.
  • Perform clerical duties for physicians and program therapists, and perform mental health technician duties.
  • Verify benefits and eligibility for admission inquiries when needed, prepare admission folders, and collect patient co-pays and deductibles.
  • Assist with establishing effective and timely payment plans, coordinate with utilization review and discharge planning to limit non-payment risk, and provide ongoing patient benefit information.
  • Ensure all pre-admission and admission calls and paperwork are addressed and completed accurately and in a timely manner.
  • Provide financial counseling to patients, guardians, or assigned responsible parties.
  • Answer and disseminate incoming switchboard calls professionally and courteously within three rings.
  • Complete timely and effective payment arrangements before or upon discharge whenever possible.

Desired Qualifications

  • An associate's degree or bachelor's degree from an accredited college or university is preferred.
  • A minimum of one year of experience in admissions processes and collections procedures is preferred.
  • Working knowledge of managed care; interpretation of insurance coverage plans, co-payments, deductible schedules, and payment plans; and computers and business software programs is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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